Front Desk Receptionist (Kalamazoo)

Posted Yesterday
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Kalamazoo, MI, USA
In-Office
15-17 Hourly
Entry level
Healthtech
The Role
Manage dental office front-desk operations, including scheduling patients, communicating provider availability, collecting payments, explaining insurance coverage and treatment plans, maintaining patient charts, and delivering excellent patient service. The role offers cross-training opportunities in oral radiology and dental assisting. Saturday availability is required, and Spanish bilingual skills are preferred.
Summary Generated by Built In



 

 

Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family.

Your Impact:

  • Day to Day Operations
    1. Manage patient scheduling for Dentists.
    2. Communicate with patients regarding provider availability.
    3. Collect patient payments, co-payments, and deductibles.
  • Patient Service and Engagement
    1. Descriptively explain insurance coverage to all patients.
    2. Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
    3. Provide engaging patient service to exemplify extraordinary customer service.
    4. Assist in explaining patient treatment plans.

Benefits:

  • Professional Career
    1. Will have the opportunity to gain firsthand experience of the dental healthcare business.
    2. Opportunity to become cross trained in the skills of oral radiology and dental assisting.
  • Employee Benefits
    1. Medical and Vision Insurance
    2. Free dental treatment at our locations
    3. PTO
    4. 401K
    5. Life Insurance, Pet Insurance and more

Hours are 10am to 7pm with Saturday availability

Qualifications:

  • Previous Dental or Healthcare experience (preferred)
  • Bilingual - Spanish (preferred)
  • Excellent Customer Service experience 

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Skills Required

  • Previous dental or healthcare experience
  • Bilingual Spanish language skills
  • Excellent customer service experience
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The Company
HQ: Chicago, IL
660 Employees
Year Founded: 2001

What We Do

Founded in 2001 by Dr. Sameera Hussain, Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high quality dental services in first-class facilities to people in underserved communities. The group has more than 150 dentists and over 500 employees currently staffing their offices nationwide. Dental Dreams hires only the most qualified dentists who are committed to personal, superior patient care. In fact, more than 94% of Dental Dreams’ patients say they would recommend them to family and friends. Click the link below for current job openings for Associate General Dentist positions and other staff opportunities.

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