Location: Elderwood Village at Colonie | 626 Watervliet Shaker Road, Latham, NY 12110
Pay: $16.05 /hr - $18.31/hr
Be the First Friendly Face Residents and Families See.If you're organized, personable, and enjoy helping others, a career as a Receptionist at Elderwood Village at Colonie could be the perfect fit. At our beautifully renovated 94-bed assisted living community, you'll play an essential role in creating a welcoming environment for residents, families, visitors, and staff alike. From greeting guests with a warm smile to keeping daily operations running smoothly, your professionalism and compassion will help make every interaction a positive one.
Why Join Elderwood?- 401(k) with Employer Match
- Medical, Dental & Vision Benefits for eligible employees
- Paid Time Off
- Employee Referral Program
- Opportunities for professional growth and development
- Supportive, collaborative team environment
- A meaningful career where your kindness and organization make a difference every day
At Elderwood, our Mission is People Caring for People, and our receptionists are a vital part of bringing that mission to life. As the first point of contact for residents, families, visitors, and vendors, you'll help create a warm, welcoming atmosphere while providing administrative support that keeps our community running efficiently.
From answering phones and greeting guests to assisting with resident services and office tasks, you'll help ensure every person who walks through our doors feels valued, respected, and cared for.
We're Looking for Someone Who Is...
- Friendly, welcoming, and customer service focused
- Organized with strong attention to detail
- A confident communicator who enjoys helping others
- Able to multitask in a fast-paced environment while remaining calm and professional
- Dependable with excellent time management skills
- A collaborative team player who takes pride in creating positive first impression
At Elderwood, every interaction matters. If you're looking for an opportunity where your organization, compassion, and customer service skills can make a meaningful impact each day, we'd love to welcome you to our team.
Responsibilities
Receptionist:
- Answers phones and greets visitors in a friendly manner; ensures that needs of caller or visitor are responded to effectively or by referral to appropriate staff.
- Sorts mail.
- Transport residents as directed by supervisor, management staff or Administrator.
- Delivers newspapers to residents.
- Collects fees and keeps records of guest tickets or special events; takes requests for reservations of conference room.
- Performs typing assignments.
- Forwards mail of discharged residents.
- Performs copy machine duplication assignments.
Receptionist:
Experience with answering multi-line phone lines.
Office experience and good typing skills required. Proficiency in Microsoft Office programs preferred.
- Knowledge of office machines and equipment preferred.
- This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.
Skills Required
- Experience answering multi-line phone lines
- Office experience
- Good typing skills
- Intermediate or more advanced English reading, writing, speaking, and comprehension
- Proficiency in Microsoft Office programs
- Knowledge of office machines and equipment
What We Do
Elderwood is a senior-care provider serving older adults across the Northeast. Its continuum of care includes independent living, assisted living, skilled nursing, subacute rehabilitation, memory care, orthopedic and cardiac rehabilitation, wound therapy, ventilator care, and oncology care. Affiliates also offer home care, pharmacy and prescription delivery, medical transportation, and managed long-term-care services, with a person-centered focus on residents’ health, wellness, and families.
