EHM Senior Solutions is looking for a dedicated Receptionist who serves as the first point of contact for visitors and clients, providing a warm and professional welcome. The role involves managing front desk operations, handling inquiries, and supporting administrative functions to ensure smooth day-to-day activities within the organization.
Key Responsibilities:
- Greet and welcome visitors in a courteous and professional manner.
- Answer and direct phone calls promptly and efficiently.
- Maintain the reception area to ensure it is tidy and presentable.
- Manage incoming and outgoing mail, packages, and deliveries.
- Assist with scheduling and coordinating meetings and appointments.
- Provide administrative support to various departments as needed.
- Handle inquiries and provide accurate information about the organization.
- Maintain confidentiality and security of sensitive information.
- Perform other duties as assigned to support the overall operations of EHM Senior Solutions.
Hours: Monday - Friday: 8:30am to 4:30pm
QualificationsRequired Education:
- High school diploma or equivalent.
Required Experience:
- Previous 2-3 years of experience in a receptionist or administrative role, preferably within a healthcare or senior care environment.
- Experience with working with seniors.
- Experience in handling multi-line phone systems and directing calls efficiently.
- Familiarity with scheduling and appointment management.
Required Skills and Abilities:
- Excellent verbal and written communication skills.
- Strong organizational skills with attention to detail.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
- Professional demeanor with a customer-focused approach.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong interpersonal skills and the ability to work effectively as part of a team.
Skills Required
- High school diploma or equivalent
- 2–3 years of experience in a receptionist or administrative role
- Experience in a healthcare or senior care environment
- Experience working with seniors
- Experience handling multi-line phone systems and directing calls
- Familiarity with scheduling and appointment management
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
- Professional demeanor and customer-focused approach
- Ability to maintain confidentiality and handle sensitive information discreetly
- Strong interpersonal skills and ability to work effectively on a team
What We Do
Founded in 1879, EHM Senior Solutions is a faith-based, not-for-profit organization dedicated to providing a full continuum of advanced residential, inpatient, outpatient, and in-home health and wellness services to seniors. Their mission is to provide exceptional care and housing delivered with kindness and compassion to senior residents and clients throughout Southeast Michigan, specializing in skilled nursing, therapies, and memory care support.
