Pharmacy1st Health is building the clinical infrastructure for rural America by transforming independent pharmacies into integrated care delivery hubs. Our model combines primary care, pharmacy services, and chronic disease management under one roof, creating a new, lower-cost site of care for underserved communities.
We operate across multiple states and are rapidly expanding a network of rural clinics co-located with pharmacies. Our goal is to deliver scalable, high-quality care while improving access, outcomes, and cost efficiency.
About the Role
We are seeking a reliable, personable Front Desk Receptionist to serve as the first point of contact for patients at our Mesick clinic. This role is essential to a smooth, welcoming patient experience and the efficient day-to-day operation of the clinic. Candidates with an interest in clinical support skills, prior medical assistant skills, or a general healthcare interest are a great fit for our team.
Key Responsibilities
Greet patients and visitors warmly; manage check-in and check-out processes
Schedule, confirm, and reschedule patient appointments
Answer phones, respond to patient inquiries, and route calls/messages appropriately
Verify patient demographic and insurance information; collect co-pays as applicable
Maintain a clean, organized, and welcoming front office/waiting area
Coordinate with the clinical team to support patient flow and minimize wait times
Scan, file, and maintain accurate records in the electronic medical record (EMR) system
Support referral coordination and follow-up communications as needed
Assist with basic administrative tasks (mail, supply ordering, correspondence)
Ensure compliance with HIPAA and clinic policies at all times
Must be able to safely perform the essential functions of the position, including prolonged sitting/standing and occasional light lifting, with or without reasonable accommodation
Qualifications
Prior experience as a front desk receptionist in a healthcare administrative role preferred
Strong interpersonal, organizational, and communication skills
Comfortable with EMR systems and basic office software
Ability to work in a fast-paced, resource-constrained environment
Comfortable working in a rural healthcare setting with a high degree of autonomy
Compensation and Benefits
Competitive compensation based on experience
Health, dental, and vision benefits
Paid time off and holidays
Opportunity to grow with a rapidly expanding healthcare organization
Why Join Us
This is an opportunity to be part of building a clinic from the ground up and to directly impact access to care in an underserved community. You'll be the face of the clinic for every patient who walks through the door.
Skills Required
- Strong interpersonal, organizational, and communication skills
- Comfortable with EMR systems and basic office software
- Ability to work in a fast-paced, resource-constrained environment
- Comfortable working in a rural healthcare setting with a high degree of autonomy
- Prior experience as a front desk receptionist in a healthcare administrative role
- Ability to safely perform essential job functions, including prolonged sitting or standing and occasional light lifting, with or without reasonable accommodation
What We Do
Pharmacy1st Health is building the clinical infrastructure for rural America by transforming independent pharmacies into integrated care delivery hubs. Their model combines primary care, pharmacy services, and chronic disease management under one roof, creating a new, lower-cost site of care for underserved communities with the goal of making every pharmacy the front door to exceptional primary care.
