Receptionist

Reposted Yesterday
Be an Early Applicant
85209, Mesa, AZ, USA
In-Office
18-19 Hourly
Entry level
Healthtech
The Role
Provides front-desk customer service for residents and guests in a senior living community. Answers and directs calls, monitors emergency alerts, manages mail and business center activities, maintains visitor and reservation logs, processes maintenance requests, keeps the lobby organized, documents incidents, and coordinates emergency personnel access. Requires dependable weekend availability with 24-hour notice, professional communication, computer skills, sound judgment, and a positive, proactive approach to resident care.
Summary Generated by Built In

The Summit at Sunland Springs is looking for receptionist to join our team. This is a PRN or PART TIME opprotunity.

Shifts available:

Part Time: Saturdays and Sundays 2pm-8pm

PRN: Available n weekdays and weekends from 8am-2pm or 2pm-8pm.

The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.
We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionist will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.

Duties & Responsibilities:

  • Provide exceptional customer service
  • Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • Monitor the Emergency Alert System and immediately respond to every call
  • Effectively manage business center and process incoming and outgoing mail
  • Maintain a safe and secure environment, follow established safety standards
  • Encourage teamwork through cooperative interactions with co-workers and other departments
  • Keep front lobby area and front desk clean and organized; etc.
  • Direct emergency personnel to emergency location and be contact person in case of emergency
  • Document in the logbook any significant incidents
  • Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders
Qualifications

Qualifications: 

  • Experience in customer service is highly desired
  • Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Strong judgment and solutions-oriented
  • Proactive customer service approach
  • Microsoft and computer knowledge
  • The last thing we need you to bring is your ideas, creativity, enthusiasm and high standards for resident care

Skills Required

  • Weekend availability from 2:00 p.m. to 8:00 p.m.
  • Ability to work with 24-hour notice
  • Customer service experience
  • Polished and professional appearance and demeanor
  • Positive team-player attitude
  • Strong judgment and solutions-oriented approach
  • Proactive customer service approach
  • Microsoft and computer knowledge
  • Ideas, creativity, enthusiasm, and high standards for resident care
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The Company
HQ: Mesa, AZ
288 Employees
Year Founded: 2011

What We Do

Avista Senior Living operates assisted living and memory care communities for older adults across Arizona, Idaho, New Mexico, Utah, and Washington. Its services emphasize personalized support, resident independence, dignity, and quality of life, alongside specialized dementia care in secure, engaging settings. The company also offers short-term respite, recovery, and transitional stays, with trained caregivers and flexible options for residents and families.

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