The Receptionist serves as the face of our community and is responsible for creating a warm, welcoming, and professional first impression for all residents, families, and guests. This role plays a key part in shaping the overall experience of our community by ensuring every person who walks through our doors feels valued, respected, and cared for.
This is a hospitality-focused role within an independent living community. We do not provide hands-on medical or personal care to residents—our focus is on lifestyle, service, and experience.
Key Responsibilities- Greet residents, guests, and visitors with warmth, professionalism, and kindness
- Answer phones and assist with inquiries in a friendly and helpful manner
- Ensure the front desk and lobby remain clean, organized, and welcoming at all times
- Support a positive, hospitality-driven environment for residents and guests
- Assist with general administrative and operational tasks as needed
- Perform routine security walkthroughs throughout the community
- Ensure a safe, calm, and secure environment overnight
- Respond to resident requests in a timely and professional manner
- Complete light cleaning, organizing, and support tasks as assigned
- A genuine passion for kindness, service, and helping others
- Strong communication and interpersonal skills
- Professional, dependable, and self-motivated
- Ability to create meaningful connections with residents and guests
- Comfortable working independently (especially overnight shift)
- Previous customer service or hospitality experience preferred
Skills Required
- Strong communication and interpersonal skills
- Professional, dependable, and self-motivated
- Ability to create meaningful connections with residents and guests
- Comfortable working independently, especially overnight
- Passion for kindness, service, and helping others
- Previous customer service or hospitality experience
What We Do
Avista Senior Living operates assisted living and memory care communities for older adults across Arizona, Idaho, New Mexico, Utah, and Washington. Its services emphasize personalized support, resident independence, dignity, and quality of life, alongside specialized dementia care in secure, engaging settings. The company also offers short-term respite, recovery, and transitional stays, with trained caregivers and flexible options for residents and families.
