The Receptionist at Serene Gardens of Hartland is the first point of contact for visitors, residents, and callers. This role plays a crucial part in creating a welcoming and friendly atmosphere.
- Greet visitors and residents in a warm and welcoming manner
- Answer phone calls and direct them to the appropriate person or department
- Manage incoming and outgoing mail
- Assist in scheduling appointments
- Keep the reception area clean and organized
- Maintain Visitor and Resident Sign In & Sign Out Logs
- Comply with Residents’ Rights policy and Community and Employee Policies and Procedures.
- Other duties as assigned.
- Excellent verbal and written communication skills
- Strong organizational skills
- Proficiency in Microsoft Office
- Prior experience in a customer service role is preferred
- High school diploma or equivalent
Serene Gardens of Hartland is an all inclusive senior living facility located in Hartland, MI. Our community is nestled in between residential properties featuring stunning views that feel like home. We take pride in providing a safe and comfortable environment for our residents.
Skills Required
- Excellent verbal and written communication skills
- Strong organizational skills
- Proficiency in Microsoft Office
- Prior customer service experience
- High school diploma or equivalent
What We Do
Synergy Senior Management is an operations and asset management partner that drives quality and value in the senior living industry. They specialize in providing comprehensive management services for independent living, assisted living, and memory care communities, primarily across Michigan. Their mission is to provide extraordinary care to residents while ensuring maximum asset value for their owners.
