The Role
Serves as the first point of contact for visitors, partners, and staff; manages reception, calls, emails, mail, parcels, visitor logs, meeting schedules, and office records. Provides courteous customer service, maintains an organized reception area, and supports general office administration.
Summary Generated by Built In
Job Title: Receptionist
Location: Nairobi
Industry: NGO
Our client in the NGO sector is seeking a professional, well-presented, and service-oriented Receptionist to be the first point of contact for visitors, partners, and stakeholders while ensuring smooth front office operations.
Key Responsibilities
• Welcome and assist visitors, partners, and staff in a professional and courteous manner.
• Manage the reception area and maintain a clean, organized, and welcoming environment.
• Answer, screen, and direct phone calls and emails promptly.
• Receive, record, and distribute incoming mail, parcels, and official correspondence.
• Schedule meetings, manage meeting room bookings, and provide administrative support.
• Maintain accurate visitor logs and office records.
• Support general office administration and perform other duties as assigned.
Requirements
Requirements
• Bachelor's Degree in Business Administration, Office Management, or a related field.
• Minimum 3 years' experience in a receptionist or front office role, preferably within an NGO or development organization.
• Excellent communication, customer service, and organizational skills.
• Proficient in Microsoft Office.
Application Requirements
Attach the following documents:
• Updated CV
• Academic Certificates
• Professional Certificates
Skills Required
- Bachelor’s degree in Business Administration, Office Management, or a related field
- Minimum 3 years of experience in a receptionist or front office role
- Excellent communication skills
- Excellent customer service skills
- Excellent organizational skills
- Proficiency in Microsoft Office
- Experience within an NGO or development organization
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
We go the extra mile for your last mile – with specialized divisions to serve even the most diverse of industries. CDL is your premier regional carrier for complete delivery coverage – guaranteed.
