Description
Title: Receptionist
Location: Symphony Care Network
Status: Part Time, days & evenings
Job Summary:
The Receptionist is responsible for providing professional, courteous, and efficient front-desk support while serving as the first point of contact for residents, families, visitors, employees, and the public.
Essential Functions:
- Welcoming visitors and guests in a warm and friendly manner
- Answering and routing phone calls with professional telephone etiquette
- Strong computer skills a must, knowledge of Microsoft Office and basic office equipment
- Providing clerical support as assigned
- Excellent customer service skills
- Strong verbal and written communication
- Active listening skills
- Ability to multitask and prioritize responsibilities
- Ability to maintain confidentiality and protect sensitive information
- Professional appearance and demeanor
- Ability to remain calm and courteous in stressful situations
- Problem-solving and critical-thinking skills
- Ability to follow directions, policies, and procedures
- Ability to work independently and as part of a team
- Strong interpersonal and relationship-building skills
- Ability to handle interruptions while maintaining accuracy
- Basic recordkeeping and filing skills
Requirements
Qualifications/Experience:
- 1-2 years related experience and/or training; or equivalent combination of education and experience.
- Previous experience working in Healthcare industry preferred
- Strong attention to detail, organizational skills and ability to follow instructions
- Maintain basic knowledge of computer software such as Microsoft
- Excellent customer service
- Dependable & Reliable
Skills Required
- 1-2 years of related experience and/or training, or an equivalent combination of education and experience
- Previous experience working in the healthcare industry
- Strong attention to detail and organizational skills
- Ability to follow instructions
- Basic knowledge of computer software such as Microsoft Office
- Excellent customer service skills
- Dependable and reliable
What We Do
Symphony Care Network is a leading provider of post-acute care, rehabilitation, long-term care, and senior living services in the United States. They offer a variety of specialized care options, including assisted living, skilled nursing, and memory care, focusing on providing high-quality, innovative care to help patients and their families navigate challenging life transitions.
