St John of God Geelong Hospital St John of God Hospital Geelong is a 253 bed hospital and is recognised as the leading provider of private health care in the Barwon and South-Western region. The hospital provides a range of services including an emergency department, day surgery, medical, surgical and maternity services, along with a 24 hour critical care unit and Cath Lab services.
About the role
We are seeking enthusiastic Unit Receptionists to join our team on a casual basis, with flexible weekday and weekend shifts available. In this role, you will provide high-quality reception and administrative support, helping to ensure a smooth and positive experience for patients, visitors, and staff.
Key responsibilities include managing incoming calls, processing patient information accurately and confidentially, responding to enquiries, supporting admission processes, liaising with clinical teams, and maintaining an organised and professional work environment.
Your skills and experience
You will have a minimum of three years’ experience in a frontline clerical or reception role, along with a demonstrated ability to maintain a high level of professionalism and confidentiality in all aspects of your work.
To succeed in this role, you will demonstrate excellent customer service, communication, and organisational skills, along with the ability to effectively plan and prioritise work requirements while working productively within a team environment.
Above all, customer service will be at the core of everything you do committing to and supporting our Mission and Values.
We can offer you
Salary: $39.08 to $40.20 per hour, plus 12% superannuation
Casual Position available
Salary packaging - As a casual employee, you can salary package a percentage of your earnings each pay period
A healthy work-life balance through flexible work options, additional purchased leave and well-being programs
Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
Dynamic multidisciplinary team
For enquiries contact Melanie Brame, Manager - Patient Administration, on (03) 4245 7076.
If suitable applicants are identified advertisement may close prior to listed date and screening/interviews may commence throughout the advertising process.
At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.
Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.
Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.
All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.
Skills Required
- Minimum three years' experience in a frontline clerical or reception role.
- Excellent customer service skills.
- Strong written and verbal communication skills.
- Organisational skills with ability to plan and prioritise workload.
- Ability to maintain professionalism and confidentiality handling patient information.
- Ability to work productively within a team environment.
- Availability for casual weekday and weekend shifts (flexible rostering).
- Influenza vaccination (required for role).
What We Do
St John of God Health Care is a leading Australian and New Zealand Catholic not-for-profit provider of hospitals, acute and specialist mental-health care, maternity, oncology, orthopaedic services, healthcare at home, disability support and community outreach. The organisation operates 25 facilities with more than 3,200 beds and exists to deliver compassionate, mission-driven care while supporting patients, caregivers and communities with unmet health needs.
