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Ahmedabad, Gujarat, IND
In-Office
Junior
Pharmaceutical
The Role
Manage front desk operations: greet visitors, handle EPABX calls, maintain visitor register, coordinate appointments, manage mail/couriers, and provide general administrative support to ensure a professional reception area.
Summary Generated by Built In

Job Designation: Receptionist

Job Summary:

The Receptionist is responsible for managing front desk operations, greeting visitors, handling incoming calls, and providing administrative support to ensure smooth day-to-day office functioning. The role requires maintaining a professional environment while assisting staff, students, and visitors with information and coordination.

 

Designation

Assistant Manager

Location

Ahmedabad

Department

Administration

 

 

 

 

 

 

Key Responsibilities

 

  • Manage front desk operations and greet visitors in a professional and courteous manner.

  • Handle incoming and outgoing callsthrough the EPABXsystem and directthem to the appropriate departments.

  • Maintain the visitor register and reception records.

  • Provide basic information and guidance to visitors, students, and staff.

  • Coordinate with departments for appointments, meetings, and visitor management.

  • Manage courier, mail distribution, and official correspondence.

  • Assist in general administrative tasks and documentation when required.

  • Ensure the reception area is organized and presentable at all times.

Educational Qualifications

  • Bachelor’s Degree froma recognized statutory university.

Professional Certifications

  • Certification in office administration, front office management, or customer service is desirable but not mandatory.

 

Professional Experience

  • Minimum 1 yearsof experience in a similar role, or 3 years of administrative experience in a comparable capacity

 

 

 

 

Skills andCompetencies

 

  • Proficient in MS Office applications and comfortable with technology.

  • Handson experience withEPABX systems andtelephone operations is preferred.

  • Pleasant personality withexcellent communication and interpersonal skills.

  • Strong organizational and multitasking abilities.

  • Ability to handle visitors, calls, and administrative tasks efficiently while maintaining professionalism.


Skills Required

  • Bachelor's Degree from a recognized statutory university
  • Certification in office administration, front office management, or customer service
  • Minimum 1 year of experience in a similar role or 3 years of administrative experience
  • Proficient in MS Office applications
  • Hands-on experience with EPABX systems and telephone operations
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Ability to handle visitors, calls, and administrative tasks efficiently while maintaining professionalism
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The Company
Year Founded: 2006

What We Do

Established in 2006, the Shobhaben Pratapbhai Patel School of Pharmacy & Technology Management (SPPSPTM) aims to enhance the healthcare system through specialized pharmaceutical education and research, with courses tailored to the needs of the growing Pharma Industry and hospitals.

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