Location: Muncie, IN
Job Type: Full-Time
Schedule: Monday – Friday | 40 Hours per Week
Pay: $15.00–$16.00 per hour, based on experience
Full-time, Weekly Pay, and Benefits
We are seeking a professional, dependable, and organized Receptionist to join our team in Muncie, Indiana. This full-time position is ideal for someone who enjoys providing outstanding customer service, managing front office operations, and supporting multiple departments in a fast-paced manufacturing environment.
As the first point of contact for employees, visitors, vendors, contractors, and customers, you will help create a welcoming experience while providing administrative support to the Environmental Health & Safety (EHS) department and Executive Leadership.
What You'll Do
Front Desk & Customer Service- Greet and assist visitors, employees, contractors, vendors, and delivery drivers with professionalism.
- Serve as the primary point of contact for the front office.
- Notify supervisors when interview candidates arrive.
- Coordinate incoming deliveries and communicate with appropriate departments.
- Maintain a clean, organized, and welcoming reception area.
- Provide administrative support to Environmental Health & Safety (EHS) and Executive leadership.
- Create and issue employee identification badges.
- Maintain employee call-off logs and badge swipe reports.
- Organize, scan, and electronically file new hire paperwork and employee training records.
- Maintain electronic and paper filing systems with accuracy.
- Assist with ordering office and safety supplies.
- Support onboarding activities for new employees.
- Coordinate catering and food orders for meetings.
- Prepare conference rooms before meetings.
- Clean and reset conference rooms after meetings.
- Restock refreshments, beverages, and coffee supplies.
- Maintain Personal Protective Equipment (PPE) inventory.
- Issue and collect loaner safety equipment including boots, safety glasses, hearing protection, and bump caps.
- Clean, sanitize, and restock PPE after use.
- Serve as backup Area 1 Emergency Evacuation Warden when needed.
- High school diploma or GED required.
- Previous experience as a Receptionist, Administrative Assistant, Office Assistant, Front Desk Coordinator, or Customer Service Representative preferred.
- Strong customer service and communication skills.
- Excellent organizational and time management abilities.
- Ability to multitask in a fast-paced office environment.
- Experience with Microsoft Office, including Outlook and Word.
- Basic computer and data entry skills.
- Strong attention to detail and accuracy.
- Ability to maintain confidentiality and professionalism.
- Comfortable working in a manufacturing environment.
- Full-time, stable employment
- Monday–Friday schedule
- Supportive team environment
- Competitive hourly pay
Skills Required
- High school diploma or GED
- Previous experience as a Receptionist, Administrative Assistant, Office Assistant, Front Desk Coordinator, or Customer Service Representative
- Strong customer service and communication skills
- Excellent organizational and time management abilities
- Ability to multitask in a fast-paced office environment
- Experience with Microsoft Office, including Outlook and Word
- Basic computer and data entry skills
- Strong attention to detail and accuracy
- Ability to maintain confidentiality and professionalism
- Comfortable working in a manufacturing environment
What We Do
Impact Workforce Solutions is a full-service human resource company that targets the business sense and the people side of a company's workforce strategy. Impact serves clients across a wide variety of industries by providing them with professional employer services, payroll and tax administration, HR consulting, leadership training and development, and secondary core workforce strategies. Our vision is to help clients and associates achieve a higher level of success. We do this by assisting our clients with solutions that allow them to more effectively manage their workforce and providing associates with competitive pay, benefits, training, and opportunity to enhance their quality of life.
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