About Rightangled
Rightangled is a dynamic and fast-growing online pharmacy that prioritises customer care and innovation in healthcare delivery. We are committed to providing customers a seamless, safe, and efficient service. We offer prescription medications, over-the-counter products, and personalised healthcare services. As we continue to expand, we are looking for a welcoming and organised Receptionist to join our team and be the first point of contact for our patients, clients, and visitors.
Role Overview
As the Receptionist, you will play a crucial role in creating a positive first impression and ensuring the smooth running of the front desk. Your responsibilities will include welcoming visitors, managing appointments, handling enquiries, and supporting various administrative tasks. You will work closely with the rest of the Rightangled team to deliver a professional and friendly service that reflects our commitment to patient care.
Key Responsibilities
- Front Desk Management: Greet and welcome all visitors and patients with warmth and professionalism. Ensure the reception area is tidy and presents a welcoming atmosphere.
- Telephone and Email Enquiries: Handle incoming calls, emails, and messages, directing enquiries to the appropriate department or team member and providing information where appropriate.
- Administrative Support: Assist with administrative tasks such as filing, data entry, and preparing documents. Support other departments with ad hoc tasks as needed.
- Mail and Deliveries: Sort and distribute incoming mail, handle outgoing correspondence, and manage deliveries.
- Data Protection and Confidentiality: Ensure compliance with data protection policies and maintain confidentiality with patient and company information.
Requirements
We are looking for a friendly and efficient Receptionist with the following qualifications:
- Experience: Previous experience in a receptionist or front desk role, ideally within a healthcare or customer service setting.
- Communication Skills: Excellent verbal and written communication skills, with a warm and professional demeanour.
- Organisational Skills: Strong organisational skills, with the ability to multitask and prioritise tasks effectively in a busy environment.
- IT Proficiency: Proficiency in Microsoft Office applications (Word & Excel).
- Interpersonal Skills: A welcoming and approachable attitude, with the ability to engage with people from diverse backgrounds.
- Attention to Detail: Strong attention to detail, especially when handling patient information and scheduling appointments.
- Adaptability: Comfortable working in a fast-paced environment and adapting to changing priorities and demands.
Benefits
At Rightangled, you’ll be part of a dynamic team committed to providing exceptional healthcare services. As the Receptionist, you will be the face of our organisation, playing a vital role in shaping the patient experience.
What We Offer
- Competitive Salary
- 20 Days Holiday + UK Bank Holidays
- Pension Scheme
- Professional Development Opportunities
- A Friendly and Supportive Team Culture
This is a great opportunity for a dedicated receptionist to join a forward-thinking healthcare company and make a meaningful impact on the patient experience. If you’re passionate about customer service and ready to be part of a team that values care and innovation, we’d love to hear from you!
Skills Required
- Previous experience in a receptionist or front desk role, ideally within healthcare or customer service
- Excellent verbal and written communication skills with a warm and professional demeanour
- Strong organisational skills with ability to multitask and prioritise in a busy environment
- Proficiency in Microsoft Office applications (Word and Excel)
- Welcoming and approachable interpersonal skills to engage diverse people
- Strong attention to detail when handling patient information and scheduling appointments
- Comfortable adapting to a fast-paced environment and changing priorities
What We Do
Rightangled is a Gphc and CQC registered Medtech company, based in Hammersmith, London and specialised in personalised medicine. Having launched various products in the "at-home" testing market, the company is now moving into the online pharmacy space with a core focus on quality, affordability, and speed of delivery. Rightangled's mission is to enable the use of digital technologies to accelerate the delivery of personalised healthcare to the masses.
