Mat-Su Health Services has an opportunity for a Receptionist to join our Front Desk team.
We are a Federally Qualified Health Center (FQHC) providing integrated medical, dental and behavioral health care. Working here means making a difference for underserved populations and helping people with real challenges. Join Mat-Su Health Services to work with a Mission-driven team on a beautiful campus and enjoy a robust benefit package.
This full time position requires a strong team player. Our receptionists are primarily responsible for answering incoming calls, scheduling appointments, and collecting registration information. Our scheduling system is complex and call volumes at times high, creating a fast paced environment.
As a Receptionist you must be able to consistently relate in a positive, courteous and caring manner to staff and the individuals seeking services. You will be able to demonstrate your telephone etiquette, keyboarding and ten-key skills, use of computer programs, and working knowledge of HIPAA laws. If you wish to review a complete position description, please contact [email protected].
Wage: $18.00/hour for basic qualifications; Starting wage increases with experience and skill level.
Our Benefits: Our robust benefit package includes medical, dental, vision, short term disability, life insurance, 401k with employer match, generous paid time off, 10 paid holidays, and employee discounts for services at our facilities. Our unique medical insurance program allows you to access medical care with minimal out-of-pocket expense for deductibles.
Next Steps: If this position interests you, apply for it online at www.mshsak.org under the Careers tab.
QualificationsOur Mission: Dedicated to improving the health of our community, one person at a time—through affordable medical, dental and behavioral health care.
If you have a High School Diploma or Equivalency, a minimum of one-year of experience in a medical office reception, medical billing, or scheduling position, and a minimum of one-year experience answering a multi-line phone system and are committed to providing high quality customer service, we want to talk to you!
We require a clear fingerprint background check prior to employment.
Mat Su Health Services, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Mat Su Health Services, Inc.’s employees to perform their job duties may result in discipline up to and including discharge.
Skills Required
- High School Diploma or Equivalency
- Minimum one year experience in a medical office reception, medical billing, or scheduling position
- Minimum one year experience answering a multi-line phone system
- Demonstrated telephone etiquette and customer service skills
- Keyboarding and ten-key skills
- Use of computer programs/scheduling system
- Working knowledge of HIPAA laws
- Clear fingerprint background check prior to employment
What We Do
Mat-Su Health Services, Inc. is a non-profit Federally Qualified Health Center (FQHC) dedicated to improving the health of the Mat-Su Valley community in Alaska. They provide comprehensive and affordable primary medical care, dental services, behavioral health, and substance use recovery services to individuals and families, ensuring that high-quality care is accessible regardless of a patient's ability to pay.
