Department: Support
Status: Non-Exempt
Reports To: Office manager
SummaryThe receptionist position provides excellent customer service with routine clerical support services to ensure adequate support to professional and management staff.
Essential Duties & Responsibilities- Greets and directs visitors, and completes and issues all necessary documentation, including the creation of badges and guest lists.
- Handles telephone calls, monitors emails and mail and overnight documents.
- Schedules appointments including catering needs, maintains calendars, handles travel arrangements for team.
- Ensure that meeting and conference rooms are reserved, and appropriate equipment is available for meetings.
- Operates office machines, such as photocopiers and scanners, voice mail systems.
- Stamp and sort packages and mail and distributes to appropriate parties in a timely manner to ensure proper routing.
- Maintains tidy office area to ensure orderliness of facility. Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Undertakes general clerical duties with specific projects as required
Other duties and projects as assigned.
Education and/or Experience- A high school diploma required with 3-5 years of administrative experience.
- Ability to use discretion and maintain confidentiality.
- High level of organizational ability and ability to multi-task.
- Ability to be proactive and work independently.
- Ability to work under tight deadlines.
- Detail-oriented with good analytical skills.
- Professional demeanor.
- Proficiency with personal computers and Microsoft Office applications (i.e., Word, Excel, Outlook and PowerPoint) with the ability to operate standard office equipment.
- Experience using UPS, Federal Express or other online shipping applications.
Skills Required
- High school diploma
- 3-5 years administrative experience
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Ability to use discretion and maintain confidentiality
- High level of organizational ability and ability to multi-task
- Ability to be proactive and work independently
- Ability to work under tight deadlines
- Detail-oriented with good analytical skills
- Professional demeanor
- Proficiency operating standard office equipment (photocopiers, scanners, voicemail)
- Experience using UPS, FedEx, or other online shipping applications
What We Do
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
