Description
Hours:
Monday to Friday 8:00 am to 5:00 pm
SUMMARY
Responsible for answering the company phones and greeting visitors. Serve as the first point of contact for new visitors and callers to the company.
KEY RESPONSIBILITIES
- Answer the phones in a friendly, helpful, and efficient manner.
- Greet vendors, customers, applicants, etc. and direct them to the appropriate company personnel.
- Keep track of the whereabouts of key personnel and process their calls and messages.
- Open and distribute company mail and assist Executive Assistant and accounting area with filing.
- Provide back-up support for Executive Assistant.
- May have certain accounting / bookkeeping functions.
- Comply with company policies and procedures.
- Additional duties as assigned by management.
*Duties may vary depending on location
REQUIREMENTS/QUALIFICATIONS
Education:High School Diploma or equivalent required
Experience
1+ year of experience in a customer service, receptionist or similar role
Background in a high volume manufacturing facility preferred
Strong analytical and strategic thinking skills, with a hands-on approach to execution.• Effective communicator
SPECIFIC KNOWLEDGE, SKILLS OR ABILITIES
- Strong written and oral communication.
- Organization and attention to detail.
- Analytical and problem-solving skills.
- Time management.
- Systems analysis.
- Mathematical and deductive reasoning.
- Critical thinking.
- Active learning.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodation.
The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.
Physical Requirements:Must be able to lift 50 pounds on a repeatedly on a regular basis.Must be able to stand for 8-10 hours a day.Bend, stand, squat, twist repeatedly.
Work Environment:Moderate noise (i.e., business office with computers, phones and printers, light traffic).Ability to work in a confined area.Ability to sit at a computer terminal for an extended period time.Typical office environment.
Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.
Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.
Skills Required
- High School Diploma or equivalent
- 1+ year of experience in customer service, receptionist, or similar role
- Background in a high-volume manufacturing facility
- Effective written and oral communication skills
- Organization and attention to detail
- Analytical and problem-solving skills
- Time management
- Systems analysis
- Mathematical and deductive reasoning
- Critical thinking
- Active learning
- Ability to lift 50 pounds repeatedly
- Ability to stand 8-10 hours per day; bend, squat, twist repeatedly
- Ability to sit at a computer terminal for extended periods
What We Do
Welch Packaging is a family-owned network of custom corrugated manufacturing companies founded in 1985. They specialize in creating the 'Ultimate Corrugated Experience' for local customers, providing industrial and retail-ready packaging solutions, as well as assembly and fulfillment services. Operating across the Midwest, Midsouth, and Mid-Atlantic regions, they focus on making a difference in their customers' businesses and local communities.
