Receptionist - Endocrinology

Christie Clinic's department of Endocrinology is seeking a full-time Receptionist at the Windsor clinic in Champaign from Monday-Friday 8:00am-5:00pm, with no night or weekend requirements.

Duties include answering incoming phone calls, scheduling appointments and tests, and assisting with the checkout or rescheduling process.  The receptionist will also serve as a liaison between patient and medical support staff.           

JOB DUTIES: (This list may not include all of the duties assigned.)

• Greet patients and visitors in an efficient, professional and courteous manner and solicit customer feedback to improve service. 

• Demonstrate the ability to promptly answer a high volume of phone calls and schedule patient appointments with providers.

• Schedule tests per physician’s order for patients

• Prepares information requested by provider for patient visits

• Verify and update necessary demographic information.

• Maintain provider schedules.

• Keep a neat and orderly work and lobby area. 

• Maintain relevant office supplies for department effectiveness. 

• Assists with EMR worklists as directed by coordinator.

• Enters and ties referral process within EMR. 

• Perform related work as required.

REQUIRED QUALIFICATIONS: 

• High School Diploma or equivalent

PREFERRED QUALIFICATIONS:

• None       

CERTIFICATE/LICENSE: 

• None

TYPICAL PHYSICAL DEMANDS:

Demands include sitting, standing, walking, bending, stooping, stretching and lifting up to 50 pounds.  Hearing within, or correctable to, normal range, vision correctable to 20/20 and manual dexterity for the operation of office equipment is required.

TYPICAL WORKING CONDITIONS:

Work is performed in the reception area and involves frequent contact with patients as well as exposure to communicable illnesses.  Requirements may include working irregular hours.          

PAY AND BENEFITS:

The estimated pay range for this position is exclusive of fringe benefits and potential bonuses. Final offers are based on various factors, including skill set, experience, qualifications, and other job-related criteria. 

We also offer a substantial benefits package, including:

• Paid Time Off (Vacation, Sick, Personal, Holiday, Birthday)

• Dependent Care Flexible Spending Account

• 401k Plan

• Medical Flexible Spending Account

• Health Insurance

• Group Term Life Insurance

• Dental Insurance

• Identity Theft Protection

• Vision Insurance

• Long Term Disability

• Accidental Death & Dismemberment Insurance