Description
This position will be responsible for managing our dealership’s front desk, warmly greeting all incoming Guests, and answering and transferring incoming phone calls with a smile. Ensuring a positive and welcoming experience and environment, and providing World Class Guest Service at every touchpoint! We are looking for a positive and professional individual that will be an excellent first impression for our Guests. This individual requires being dependable, personable, detail oriented, organized, and able to work independently. Excellent communication and Guest service skills are a must!
This position requires:
- Welcoming all guests and directing them to the appropriate Team Member or department.
- Answering calls, taking messages, and transferring calls to the correct Team Member.
- Embodying Exceptional Guest Service within our Culture and Core Values
- Creating World Class Guest Experiences with each and every Guest and Customer
- Efficiently answer the phones within two rings, and ensuring Guests are directed appropriately
- Work in our Cashier’s Office when required.
- Safe, secure, and confidential handling of money and invoices when assisting in the Cashier’s Office
- The ability and willingness to be cross trained at multiple posts/desks within our various businesses.
- Performing administrative tasks, such as data entry, scanning, filing, special projects, and providing support to other departments.
The workdays for this position are Monday through Friday, with a rotational Saturday.
The starting hourly pay rate range for this position is $16.00+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.
We offer YOU:
- Opportunity for growth and advancement within our Company!
- Leader in our industry for overall Employment Package!
- Medical Insurance
- Dental Insurance
- Vision Plan
- Health Savings Account
- Cafeteria Plan
- Life Insurance
- Employer sponsored 401(k) & potential Profit Sharing
- Paid Time Off
- Designated Paid Holidays
The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!
Mills - A Trusted Tradition Since 1922!
Skills Required
- Warmly greet and direct guests to appropriate team members or departments.
- Answer, take messages, and transfer incoming phone calls efficiently (within two rings).
- Provide exceptional guest service and embody company culture and core values.
- Dependable, personable, detail-oriented, organized, and able to work independently.
- Excellent communication and guest service skills.
- Ability and willingness to be cross-trained at multiple posts/desks.
- Perform administrative tasks such as data entry, scanning, filing, and special projects.
- Work in the Cashier's Office when required, including safe, secure, confidential handling of money and invoices.
- Work schedule Monday through Friday with a rotational Saturday.
- Efficiently ensure guests are directed appropriately and phone calls are handled professionally.
What We Do
MAG Aerospace is a leader in providing and enabling real-time situational awareness to help its customers make the world smaller and safer. MAG delivers full spectrum C5ISR Services (integration, operations, training, and technical services) and full-spectrum joint domain command and control services with premier engineering & operational solutions around the world. For more information, visit www.magaero.com
