The Receptionist is responsible for managing incoming calls, supporting administrative staff, and maintaining a professional front-facing presence for the hospital. This role is essential to the smooth flow of communication and operations within the facility.
Essential Functions- Answer and transfer incoming telephone calls promptly and professionally.
- Assist coworkers with preparing documents using Microsoft Word, Excel, and Windows-based systems.
- Provide administrative support to the leadership team for miscellaneous projects.
- Maintain a professional demeanor and appearance to represent the hospital to board members, medical staff, visitors, and the community.
- Stay organized and carry out duties independently, using sound judgment and analytical skills.
- Perform other duties as assigned.
Requires a positive, team-oriented attitude and strong interpersonal communication skills.
Ability to work independently and use downtime productively.
Knowledge, Skills & AbilitiesThe requirements listed below are representative of the knowledge, skills and/or abilities required.
Education: High school diploma or GED required.
Experience: Previous experience in an administrative or receptionist role preferred; student experience in higher education considered.
Skills: Proficiency with computers and Microsoft Office applications. Customer service experience or aptitude required to communicate effectively with patients, staff, and the public.
Skills Required
- High school diploma or GED
- Proficiency with Microsoft Office applications (Word, Excel) and Windows-based systems
- Customer service experience or aptitude to communicate effectively with patients, staff, and the public
- Strong interpersonal communication skills and a positive, team-oriented attitude
- Ability to work independently, use downtime productively, and exercise sound judgment
- Previous administrative or receptionist experience
- Ability to answer and transfer incoming telephone calls promptly and professionally
What We Do
LifePoint Health® is a leading healthcare company dedicated to Making Communities Healthier®. Through our subsidiaries, we provide quality inpatient, outpatient and post-acute services close to home. LifePoint owns and operates community hospitals, regional health systems, physician practices, outpatient centers, and post-acute facilities in 29 states. We are the sole community healthcare provider in the majority of the non-urban communities our facilities serve. More information about the Company, which is headquartered in Brentwood, Tennessee, can be found on our website, www.LifePointHealth.net. All references to "LifePoint," "LifePoint Health," or the "Company" refer to LifePoint Health, Inc. or its affiliates. PHYSICIAN OPPORTUNITIES To learn more about practice opportunities available at facilities affiliated with LifePoint Health, visit http://www.lifepointgoodlife.com or call 1-866-864-2680. CAREER OPPORTUNITIES To learn more about career opportunities available at facilities affiliated with LifePoint Health, visit http://www.lifepointhealth.net/careers/career-opportunities/
