Description
This position will be responsible for our dealership’s front desk, warmly greeting all incoming Guests, and answering and transferring incoming phone calls with a smile. Ensuring a positive and welcoming experience and environment, and providing World Class Guest Service at every touchpoint! We are looking for a positive and professional individual that will be an excellent first impression for our Guests. This individual requires being dependable, personable, detail oriented, organized, and able to work independently. Excellent communication and Guest service skills are a must!
This position requires:
- Welcoming all guests and directing them to the appropriate Team Member or department.
- Answering calls, taking messages, and transferring calls to the correct Team Member.
- Embodying Exceptional Guest Service within our Culture and Core Values
- Creating World Class Guest Experiences with each and every Guest and Customer
- Efficiently answer the phones within two rings, and ensuring Guests are directed appropriately
- Work in our Cashier’s Office when required.
- Safe, secure, and confidential handling of money and invoices when assisting in the Cashier’s Office
- The ability and willingness to be cross trained at multiple posts/desks within our various businesses.
- Performing administrative tasks, such as data entry, scanning, filing, special projects, and providing support to other departments.
This position is scheduled 2 to 3 weekdays per week (from 4:00pm to 6:00pm) with a rotational Saturday (8:00am-5:00pm). Our facilities are closed on Sundays.
The starting hourly pay rate range for this position is $15.00 – $16.00+ and will be evaluated based upon relevant skills, training, experience, education and other job-related factors permitted by law.
We offer YOU:
- Opportunity for growth and advancement within our Company!
- Employer sponsored 401(k) & potential Profit Sharing
The Health, Wellness, and Safety of our Team Members is a Top Priority for our Company!
Mills - A Trusted Tradition Since 1922!
Skills Required
- Warmly greet and direct guests to appropriate team members or departments.
- Answer, take messages, and transfer incoming phone calls (answer within two rings).
- Excellent communication and guest service skills; provide World Class Guest Service.
- Dependable, personable, detail oriented, organized, and able to work independently.
- Ability to work scheduled shifts: 2-3 weekdays (4:00pm-6:00pm) and rotational Saturdays (8:00am-5:00pm).
- Safe, secure, and confidential handling of money and invoices when assisting in the Cashier's Office.
- Willingness and ability to be cross-trained at multiple posts/desks.
- Perform administrative tasks such as data entry, scanning, filing, and special projects.
- Professional demeanor and ability to create positive, welcoming guest experiences.
- Ability to work independently and provide support to other departments as needed.
What We Do
Mills Automotive Group is a family-owned automotive group with multiple dealerships and service centers in Minnesota, offering new and pre-owned vehicles, collision repair, truck service, parts distribution, and vehicle customization.
