This temporary position serves as a front office receptionist under the general direction of a supervisor. Responsibilities include answering telephones, greeting guests, taking messages, and distributing faxes. The role is expected to provide professional and courteous support for a limited duration (approximately 3 months).
Essential Duties and Responsibilities
- Professionally answer incoming telephone calls on a multi-line phone.
- Perform routine administrative duties for assigned staff while following established procedures.
- Screen and transfer calls to appropriate recipients; take and record messages when necessary.
- Greet all walk-in guests in a professional, friendly, hospitable manner.
- Maintain the reception area in a neat and organized manner.
- Manage inventory of office supplies, reordering or placing special orders as required.
- Perform various clerical tasks such as faxing, copying, scanning, assembling manuals, filing, and light typing.
- Provide directions to Alphatec and assist visitors as needed.
- Sort and distribute incoming mail; prepare outgoing mail, including alternate shipping labels (i.e., FedEx).
- Maintain general knowledge of business units and functions.
- Perform other administrative duties as assigned.
- The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Excellent phone etiquette
- Strong verbal communication skills
- Customer service-oriented
- Ability to multitask effectively
- Professional appearance
- Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)
- Ability to follow company processes and procedures
- Flexible availability within standard office hours (8:00 AM - 5:00 PM, Monday - Friday) as required for the temporary assignment
Education and Experience
- Education: High school diploma or equivalent required.
- Experience: 1 - 2 years of experience in a receptionist or similar customer-facing role preferred.
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.
Salary Range
Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $17.25 to $23 Full-Time Hourly Range
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What We Do
ATEC Spine is a medical device company dedicated to revolutionizing the approach to spine surgery through innovation. ATEC’s Organic Innovation Machine™ is the greatest concentration of spine know-how in the industry and committed to the creation of clinical distinction. Leveraging 100% spine focus and expertise, we seek to improve spine surgery by rethinking, redesigning and seamlessly integrating the technologies required from the ground up. The innovation that results from that process is being rapidly adopted because, like us, spine surgeons covet informatic and procedural sophistication that enables more predictable, more reproducible care.
Our flagship technology, the Prone TransPsoas (PTP™) Procedure, leveraged decades of experience to advance first-generation lateral surgery with a more familiar patient position and elevated neuromonitoring.
EOS imaging, the backbone of ATEC’s informatic ecosystem, provides radiographic imaging, enabling standing, full-body, global alignment assessments. We are further developing EOS technology to elevate spine care with unprecedented capabilities.
Our vision is to be the standard bearer in spine. Visit our website for more information: www.atecspine.com
