Title: Receptionist
Location: New York, NY
Type: Fulltime
BAIN CAPITAL OVERVIEW
Established in 1984, Bain Capital is one of the world's leading private investment firms with over $185 billion in assets under management. Bain Capital's family of funds includes private equity, public equity, leveraged debt assets, and venture capital. Our competitive advantage is grounded in a value-added investment approach that enables the firm to deliver industry-leading returns for its investors. Headquartered in Boston, our offices span over four continents with locations in Chicago, Dublin, Hong Kong, London, Melbourne, Mumbai, Munich, New York, Palo Alto, San Francisco, Shanghai, Sydney and Tokyo.
POSITION OVERVIEW
The receptionist is responsible for providing all Bain Capital clients and employees a warm and welcoming first impression of the company. This person will also help support general office operations ensuring that all guests and employees have a consistently positive experience while at the office. This is a fully onsite, 40 hours per week job, based in our Midtown office located at 535 Madison Avenue, New York. The standard hours will be 8am to 5pm with an occasional need to come in early or stay late to support move-related activities or events.
OFFICE OVERVIEW
Bain Capital occupies 2 full floors at 535 Madison Avenue (floors 29 & 30), a Class A office tower located in the northeast corner of Madison Avenue and 54th Street. The building offers tenants a landscaped outdoor plaza with year-round seating, curated sculptures and Wi-Fi as well as an amenities center, including a fitness facility.
Key Responsibilities:
Reception -
- Pre-clear all visitors into the Building’s Visitor Pre-clearance system
- Greet clients as they arrive at our office (offer beverages/coat storage/etc.) - be the face of the company
- Answer busy phone lines professionally and transfer calls to appropriate extensions
- Handle incoming & outgoing mail
- Break down & set up conference rooms for meetings
- Place catering orders
- Help with clerical tasks as needed (i.e. FedEx, photocopies, scanning, business card uploads, check requests, etc.)
- Liaise with appropriate building contacts at 535 Madison Ave as well as with Bain Capital facilities and IT staff in Boston to support functional office operations
- Help reserve & coordinate the setup of available workspace(s) for visiting employees
- Stock and manage inventory of kitchen, bathroom and general office supplies, placing orders as needed
- Vendor Management – coordinating with the Office Administrator, occasionally meet with vendors onsite for equipment inspections and general upkeep of the office such as plant maintenance, water & coffee machine maintenance, Life Safety equipment inspections, and supplemental HVAC equipment
- Liaise with onsite Building Management for access requests, work orders such as temperature control, plumbing, cleaning, etc.
General Qualifications:
- Professional appearance and demeanor
- Strong people skills-must be comfortable interacting with a wide variety of personalities
- Strong communication skills both in person and on the phone
- Great attention to detail, but also capable of multitasking
- Willingness to take on projects when needed
- Must work well as part of a team
Desired Background:
- Background in customer service, preferably in a corporate office setting
- Experience as a receptionist, office administrator, administrative assistant or similar job
- Stable work history
What We Do
Bain Capital is one of the world’s leading alternative investment firms. More than 1,200 Bain Capital employees work together at locations in Boston, Chicago, New York, San Francisco, Palo Alto, London, Dublin, Hong Kong, Shanghai, Guangzhou, Melbourne, Sydney, Madrid, Luxembourg, Munich, Mumbai, Seoul, and Tokyo to manage approximately $155 billion in assets.
Founded in 1984, Bain Capital has advanced a consulting-based approach to investment. We develop close partnerships with management teams around the world, uncovering valuable insights that drive long-term value to businesses and markets. We have expanded this approach beyond private equity to several asset classes, including credit, fixed income, public equity, venture capital, and real estate. We’re dedicated to responsible business practices, and environmental, social, and governance (ESG) standards are critical considerations in our investment approach.
We strive to create lasting impact for all stakeholders: our investors, our teams, our businesses, and the communities we’re a part of. We believe our shared values form the core of our competitive advantage:
- We develop exceptional partnerships. We know great outcomes come from great teams.
- We challenge conventional thinking. We think differently. We nurture a culture of deep objective inquiry and seek the full potential in every opportunity.
- We work with tenacity. We roll up our sleeves, dig in, and come to work every day searching for better outcomes.
- We believe character matters. We prize personal integrity and humility.
Our team also supports a variety of charitable and nonprofit organizations by donating time, expertise and resources through the Bain Capital Community Partnership. Bain Capital Children's Charity, founded in 1996, has proven this by providing more than $55 million to 350 youth-related causes thanks to contributions from the firm’s employees and partners.
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