Receptionist (Multilingual)

Posted 4 Days Ago
Be an Early Applicant
Portland, OR, USA
In-Office
17-24 Hourly
Entry level
Social Impact
The Role
Welcomes and directs visitors, manages calls and messages, distributes mail and packages, coordinates appointments and meeting spaces, and performs administrative tasks including filing, photocopying, data entry, and record maintenance. Provides information about agency services, maintains an organized reception area, supports diverse clients, travels occasionally between worksites, and complies with background-clearance requirements.
Summary Generated by Built In

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope 

 

WHAT WE WILL DO FOR YOU:  

As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind 

  • A 37.5 per hour work week to ensure work/life balance
  • Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
  • Employer-paid short- and long-term disability insurance
  • Life insurance coverage at no cost to you
  • Up to 2 weeks of vacation in your first year (based on hours worked)
  • Up to 2 weeks of sick leave (based on hours worked)
  • 12 paid agency recognized holidays 
  • 2 floating holidays to use your way
  • 403(b) retirement plan with employer matching (eligibility applies)
  • Access to our Employee Assistance Program (EAP) for you and your family
  • Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status 

 

HOW YOU WILL MAKE AN IMPACT: 

  • Welcome and direct guests, clients, and visitors as they arrive at the office or reception area to the appropriate person or department.
  • Manage incoming calls, take messages, and transfer calls to the appropriate staff member.
  • Sort and distribute mail, emails, and packages to the relevant recipients.
  • Coordinate appointments and meetings, calendars, and arrange conference rooms.
  • Perform various administrative tasks such as filing, photocopying, data entry, and maintaining records.
  • Assist clients or callers by providing information about the agency, its services, and its personnel.
  • Keep the reception area tidy and organized, ensure magazines and brochures are stocked, and arrange seating for visitors.
  • Other duties as assigned. 

HOW YOU WILL BE A GREAT FIT: 

  • HS diploma or equivalent  
  • Excellent communication skills with the ability to read, write, and speak in English and Spanish or Russian
  • Intermediate mastery of business applications and productivity suites  
  • Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
  • Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
  • Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
  • Successfully completes tasks in a moderately noisy environment
  • Interacts with others and performs tasks in-person and through the use of technology, with long periods of stationary activity and minimal periods of increased physical activity
  • Moves equipment/materials weighing up to 25 pounds
  • Travels between worksites occasionally
  • Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings and faith-based settings such as churches
  • Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program 

 Thank you!  We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community. 

 

Skills Required

  • High school diploma or equivalent
  • Ability to read, write, and speak English and Spanish or Russian
  • Intermediate mastery of business applications and productivity suites
  • Resilience, awareness, and self-regulation when navigating challenges and conflict
  • Ability to work in a diverse and multicultural environment
  • Commitment to serving and advocating for diverse and marginalized populations
  • Ability to complete tasks in a moderately noisy environment
  • Ability to perform prolonged stationary, in-person, and technology-based work
  • Ability to move equipment or materials weighing up to 25 pounds
  • Ability to travel occasionally between worksites
  • Successful completion of criminal background and other applicable job-related clearances
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The Company
HQ: Tacoma, WA
659 Employees
Year Founded: 1921

What We Do

Lutheran Community Services Northwest is a nonprofit human-services organization serving Washington, Oregon, and Idaho. It partners with individuals, families, and communities to promote health, justice, and hope, supporting more than 40,000 people annually. Its programs include behavioral health, crime-victim advocacy, child, youth and family services, refugee and immigrant support, and aging and independent-living services through community-based, inclusive programs across the Pacific Northwest.

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