Receptionist - Hanoi

Job Title

Receptionist - Hanoi

Job Description Summary

As the first point of contact for visitors and employees, the Receptionist plays a vital role in creating a welcoming and professional environment. This role ensures smooth day-to-day front desk operations, supports workplace services, and contributes to a positive office experience.

Job Description

About the Role:

• Greet and assist visitors, employees, and clients with warmth and professionalism at the front desk and client areas.

• Manage meeting room bookings and readiness, ensuring cleanliness and hospitality services such as refreshments are in place.

• Handle incoming calls and direct inquiries appropriately, maintaining a courteous and efficient phone manner.

• Coordinate mail and courier services, ensuring timely distribution and dispatch.

• Support general office administration including document preparation, access card issuance, locker assignments, and event setups.

About You:

• Min. 1+ years of experience in receptionist, customer service, hospitality, or other front-of-house roles.

• Professional appearance with strong communication skills in Vietnamese and English.

• Organized, detail-oriented, and able to multitask in a dynamic environment.

• Comfortable using Microsoft Outlook, Word, Excel, and other workplace systems.

• Friendly, proactive, and committed to delivering excellent service.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;

• Career development and a promote from within culture;

• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”