Receptionist, Front Desk (37072)

Birch Family Services is a leading provider of education, employment, and community support services for individuals with autism and developmental disabilities and their families in New York City. Every year, the organization supports more than 2,000 people across 31 locations in Manhattan, Queens, Brooklyn, and the Bronx. From preschool to graduation, employment, housing, and beyond, Birch Family Services provides fully integrated programs and services to support individuals in achieving their goals across their lifetime.

The Receptionist maintains a positive, upbeat and professional demeanor to welcome visitors to the Administrative Office.  This position provides all necessary support to ensure the proper functioning of the front office. This position reports to the Procurement Manager and works directly with executives and other key members, as needed.

Responsibilities:

• Answer telephones in a friendly, professional manner, takes messages with accuracy and appropriately directs callers to the appropriate parties.
• Responsible for greeting all visitors and announcing their arrival either by phone, email or paging system.
• Sort and distribute daily mail.  Responsible for ensuring that all out-going mail is brought to the outside mailboxes at the end of each day. Sign for packages/deliveries (Airborne, FedEx, UPS, and Corporate Exp.)
• Manage conference room reservation calendar, being aware of meeting start / end times and advises the appropriate staff members of changes in meeting room status, special requests, etc.
• Manage outlook calendar for the CFO.
• Maintain office inventory and is responsible for ordering office supplies.
• Monitor open Purchase Order Forms Binder and ensures packages are delivered to staff and approved Purchase Orders are sent to Accounts Payable.
• Responsible for maintaining all Administrative Office lists; sign-in sheet, telephone extension, employee address, and site address list.
• Assist departments with administrative support and special projects, as needed. 

Qualifications:

• High School Diploma required; BS strongly preferred
• Minimum of two years in related position strongly preferred
• Requires excellent communication skills, knowledge of office procedures and calendar management.
• Must be detail oriented, punctual and dependable. 
• Must be computer literate (Outlook, Word and Adobe acrobat).

Physical Demands:

• Regularly required to speak clearly and hear the spoken word well.
• Ability to lift packages and items up to 30 pound applying proper lifting techniques.

EEO Statement

Birch Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Birch Family Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Birch Family Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Birch Family Services’ employees to perform their job duties may result in discipline up to and including discharge.