Executive Administrative Assistant-Payments

Posted 10 Hours Ago
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New York, NY, USA
Hybrid
Mid level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Provide high-level administrative support to Commercial and Investment Bank executives: manage complex calendars, domestic and international travel, expense processes, local events, client visits, and on-site office support. Maintain confidential information, use internal tools to improve efficiency, collaborate with stakeholders and assist with team operational tasks and ad hoc projects.
Summary Generated by Built In

Demonstrate your proven track record supporting business leaders in a fast-paced environment within Commercial and Investment Bank. Developing strong partnerships, delivering exceptional administrative execution and consistently finding new ways to promote the efficiency of those you support. If this describes you, please follow the link and apply to join our team! 

As an Executive Assistant in the Commercial and Investment Bank, you will partner with one or more executives managing demanding and dynamic calendars and complex domestic/international travel and expenses. You will be tapping your thought leadership to managing priorities, manage local events, client visits and follow ups and leverage internal tools to create efficiency and provide maximum. You will leverage exceptional communication and organizational skills partnering with colleagues to ensure seamless backup support, work on projects, and provide tactical support for a location. You will also be working closely with key stakeholders across the organization.     


Job Responsibilities: 

  •  Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
  • Arrange and maintain complex travel plans and itineraries for domestic and international travel
  • Work closely with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams and Concur

  • Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.

  • Provide physical site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, ordering and stocking supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, always ensuring superior client service

  • Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed

  • Maintain confidential data, enforce internal controls, and comply with policies and procedures

  

Required qualifications, capabilities and skills: 

  •  Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
  • Effective travel planning skills and knowledge
  • Self-motivated, personal leadership, ability to be discrete, highly collaborative and team oriented
  • Effective interpersonal skills and excellent communication - confident, organized, and clear. 
  • Demonstrate solid judgment, decision making and problem solving skills
  • Fluent in Microsoft Office, PitchPro and Adapts easily to process changes and learns new technologies quickly
  • Service oriented and able to greet clients, distribute packages, restock pantry items, and other floor duties as required.


  • Commitment to customer service and collaborate effectively in a team-oriented environment 
  • Collaborate effectively with colleagues and team members, assisting with projects and tasks as needed 

Preferred qualifications, capabilities and skills:

  • 3+ years of administrative support experience in a fast paced environment. Experience in a client facing sales and financial services environment preferred.

 ***Note: this role requires five days in the office (Mon-Fri) and will not support Hybrid options. 

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Manage complex calendars, prioritize last-minute changes, and coordinate logistics (conference rooms, events, catering)
  • Arrange and maintain complex domestic and international travel plans and itineraries
  • Use firm tools such as LLM, Microsoft Teams, and Concur for scheduling, communication and expense management
  • Strong organizational skills and ability to work independently in a demanding, fast-paced environment
  • Effective travel planning skills and knowledge
  • Self-motivated, discrete, collaborative, and team oriented with personal leadership
  • Effective interpersonal skills and excellent written and verbal communication
  • Demonstrated judgment, decision making and problem solving skills
  • Fluent in Microsoft Office
  • Fluent in PitchPro
  • Adapts easily to process changes and learns new technologies quickly
  • Service oriented: greet clients, distribute packages, restock pantry items, and perform floor duties
  • Commitment to customer service and ability to collaborate effectively in a team-oriented environment
  • 3+ years of administrative support experience in a fast paced environment
  • Experience in a client-facing sales or financial services environment

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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