Receptionist - Alabama Oncology - St. Vincent's Birmingham Clinic

Posted 2 Months Ago
Be an Early Applicant
Birmingham i Alabama, AL, USA
In-Office
Junior
Healthtech
The Role
Greet patients and visitors; verify and update demographic and insurance information; register new patients and prepare charts; notify nursing staff of arrivals; collect co-pays; maintain lobby; identify no-shows; handle correspondence and other front-office duties while maintaining patient confidentiality.
Summary Generated by Built In

This great career opportunity is located at our St. Vincent's Birmingham Clinic.

SUMMARY:

Under direct supervision is responsible for greeting patients and visitors into the clinic in a prompt, courteous, and professional manner. Ensures all appropriate forms are complete, accurate, and signed according to company guidelines.  Serves as a liaison between patient and medical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Greets patients and visitors into the clinic in a prompt, courteous and professional manner. Obtains all appropriate forms as required.
  •  Obtains demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system.
  • Registers all new patients into the system. Prepares and organizes new patient charts. Notifies  nursing staff  of patient arrivals, placing charts in appointment order. Assists in preparing charts for next days appointments  and prints schedules as needed.
  • Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
  • Distributes condolence cards to patient's families as requested.
  • Maintains lobby area in a neat and orderly manner.
  •  Identifies "no shows" and forwards for patient notification.
  • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
  • Prepares correspondence, memos, forms and other typing as requested by supervisor.

EDUCATION AND/OR EXPERIENCE:       

  • High school diploma or equivalent required. Minimum one (1) year office experience, preferably in a medical setting.

BENEFITS:

  • Great benefits: medical dental, vision
  • TOWP ( Time off with Pay)
  • Paid holidays
  • and more

Skills Required

  • High school diploma or equivalent
  • Minimum one (1) year office experience
  • Experience in a medical setting
  • Understanding of patient confidentiality (HIPAA) and related policies
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The Company
HQ: Alabaster, AL
350 Employees

What We Do

Alabama Oncology is a community-based physician practice providing integrated, evidence-based cancer care and clinical research for patients with cancer and blood disorders. Its clinics offer chemotherapy, laboratory testing, clinical trials, support services, and specialized gynecologic, surgical, pancreatic and biliary, and interventional endoscopy care. It tailors treatment options to individual patient and family needs while pursuing outstanding outcomes throughout central Alabama.

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