Receptionist / Administrative Assistant

Posted Yesterday
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Houston, TX, USA
In-Office
Mid level
Real Estate • Financial Services
There's the conventional way. And there's the JLL way. A more innovative, intelligent way. See a brighter way.
The Role
Provide front-desk reception and administrative support to maintain a professional, organized office. Greet visitors, manage calls, coordinate meetings, handle mail and vendors, oversee supplies, support events and onboarding/offboarding, and resolve facility or service issues while ensuring strong customer service and workplace safety.
Summary Generated by Built In

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Receptionist / Administrative Assistant- JLL

What this job involves:

The Receptionist / Administrative Assistant plays a key role in ensuring the efficient day-to-day operation of the office environment. This position supports office operations, enhances employee and client experience, and maintains a professional and organized workplace. This role requires a highly motivated and proactive professional capable of anticipating needs, taking initiative, and delivering results in a fast-paced environment. The ideal candidate demonstrates strong time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple responsibilities efficiently while working with minimal supervision.

What your day-to-day will look like:

  • Greet and assist visitors, clients, and employees in a professional, courteous, and welcoming manner, serving as the first point of contact by answering and directing incoming calls, managing general inquiries, and communicating site safety procedures and visitor guidelines.

  • Provide a high level of hospitality by proactively offering beverage options to visitors and clients, coordinating in advance with meeting organizers to understand guest preferences and ensure refreshments are prepared and delivered to conference rooms in a timely manner.

  • Coordinate meeting schedules and prepare conference rooms, ensuring all audio/visual, catering, and event requirements are met efficiently and maintaining a professional, client-ready environment throughout meetings.

  • Engage with stakeholders to gather and document catering requirements, including dietary restrictions and special preferences, communicating all dietary needs clearly to vendors and confirming proper execution prior to delivery.

  • Maintain and update employee nameplates, seating distribution, office and kitchen supplies inventory to ensure accurate office organization and appropriate stock levels.

  • Receive, sort, and distribute incoming mail and packages, manage outgoing mail, shipping, and courier services (e.g., UPS, FedEx), and serve as point of contact for deliveries and vendors.

  • Partner with management and planning teams to coordinate events, catering, and team-building activities, while maintaining meeting rooms to ensure proper functionality of equipment and cleanliness of shared spaces.

  • Liaise with third-party vendors, including catering, cleaning, and office service providers, and assist with coordinating facility maintenance and office service requests.

  • Support workspace coordination, including seating arrangements and onboarding/offboarding logistics.

  • Demonstrate initiative by proactively identifying and resolving issues related to mail services, copier operations, parking facilities, security badges, and conference room management in a timely and professional manner while maintaining a high level of customer service.

Required Qualifications:

  • HS diploma or equivalent.

  • 3–5 years of relevant experience in an administrative, office support, or receptionist role

  • Excellent customer service and relationship-building skills.

  • Strong organizational, communication, and interpersonal abilities.

  • Ability to prioritize tasks and manage multiple responsibilities effectively.

  • Proactive, detail-oriented, and solution-driven mindset.

  • Professional demeanor with a positive, “can-do” attitude.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).

Preferred Qualifications:

  • Associate degree or equivalent experience preferred

  • Working knowledge of office operations, workplace services, and facilities coordination with experience coordinating vendors and service requests

  • Strong event logistics skills including rooms, catering, timing, setup, and excellent stakeholder coordination with hosts, IT/AV, security, facilities, and vendors

  • Security and privacy-minded approach to access control, visitor escorting, and executive area management

  • Experience supporting executive-level professionals with visitor and guest management discipline

  • Understanding of HSSE management principles, safety procedures, hazard assessments, and compliance requirements

Schedule: Monday – Friday, 8:00 AM – 5:00 PM. Flexibility required to accommodate varying business needs, special events, and operational demands.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Houston, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

Skills Required

  • High school diploma or equivalent
  • 3-5 years relevant experience in administrative, office support, or receptionist role
  • Excellent customer service and relationship-building skills
  • Strong organizational, communication, and interpersonal abilities
  • Ability to prioritize tasks and manage multiple responsibilities effectively
  • Proactive, detail-oriented, and solution-driven mindset
  • Professional demeanor with a positive, can-do attitude
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
  • Authorized to work in the United States without sponsorship (no visa sponsorship provided)
  • On-site presence in Houston, TX and availability Monday-Friday 8:00 AM - 5:00 PM with flexibility for events
  • Associate degree or equivalent experience
  • Working knowledge of office operations, workplace services, and facilities coordination
  • Strong event logistics skills including rooms, catering, timing, setup, and stakeholder coordination
  • Security and privacy-minded approach to access control, visitor escorting, and executive area management
  • Experience supporting executive-level professionals with visitor and guest management discipline
  • Understanding of HSSE management principles, safety procedures, hazard assessments, and compliance requirements

JLL Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JLL and has not been reviewed or approved by JLL.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, vision, life, disability, FSA options, and mental health support. The package is frequently characterized as “great” or “good,” reinforcing its perceived robustness.
  • Retirement Support Retirement benefits include a 401(k) with a strong employer match and access to related savings options such as a Roth 401(k). The presence of an employee stock purchase program and charitable matching further supports long-term financial value.
  • Leave & Time Off Breadth Time-off benefits include paid holidays and PTO that is often described as generous and flexible, alongside bereavement and military leave. Remote/hybrid flexibility is also part of the total rewards picture, increasing perceived overall value.

JLL Insights

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The Company
HQ: Chicago, IL
66,101 Employees
Year Founded: 1999

What We Do

We’re a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. We want the most ambitious clients to work with us, and the most ambitious people to work for us. Join us.

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