Receptionist/Administration - Outpatients

Posted 7 Days Ago
Be an Early Applicant
Frankston, Victoria, AUS
In-Office
39-40 Hourly
Entry level
Healthtech • Social Impact
The Role
Provides reception and administrative support across outpatient services, medical reception, ward clerk functions, and hospital reception. Responsibilities include coordinating patient admissions and discharges, managing appointments, supporting health fund billing, and maintaining smooth administrative operations. Requires recent clerical, administration, reception, or switchboard experience, strong communication skills, customer service focus, professionalism, and relationship-building abilities in a healthcare environment.
Summary Generated by Built In

St John of God Frankston Hospital is leading private rehabilitation hospital providing programs for both inpatients and outpatients and in our state of the art facility in South East Melbourne. 

Our newly established palliative care unit provides exceptional, compassionate care to our patients and their families. 

We provide a diverse range of specialised rehabilitation programs for inpatients and outpatients. Our experienced and supportive specialists focus on promoting overall wellness and recovery to help you get back to doing what you love. 

About the role

We are seeking a Casual Administration Clerk to join the team at St John of God Frankston Rehabilitation Hospital. This is a fantastic opportunity to play a vital role in delivering exceptional patient experiences while working in a dynamic healthcare environment.

In this varied position, you will provide professional reception and administrative support across a range of areas including outpatient services, medical reception, ward clerk functions, and hospital reception.

Your responsibilities will include coordinating patient admissions and discharges, managing outpatient appointments, supporting health fund billing processes, and ensuring the smooth day-to-day operation of administrative services.

As a casual team member, you'll enjoy variety and flexibility, with shifts available between 8:00am and 6:00pm across different departments within the hospital. This role offers exposure to multiple areas of healthcare administration, making it ideal for a proactive and customer-focused professional who enjoys working with people and thrives in a fast-paced environment.

Join a supportive and patient-centred team where your contribution will make a real difference to the care and experience of our patients.

  

Your skills and experience

You will bring recent experience in a clerical, administration, reception and/or switchboard environment, along with well-developed verbal, written and interpersonal communication skills. A strong customer service focus, professional approach, and the ability to build positive relationships with patients, visitors and colleagues will be key to your success in this role.

Above all, people will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

  • Salary: $39.08 to $40.20 AUD per hour (Casual loading included)  plus 12% superannuation

  • Casual position avaliable  

  • As a casual employee, you can salary package a percentage of your earnings each pay period

  • A welcoming & supportive culture

  • Flexible work options

  • Discounts on hospital services & private health insurance

  • Option to purchase up to two weeks of additional annual leave

  • Dynamic role in multidisciplinary team

Apply now :

If you're a highly organised and customer-focused administrator looking to join a supportive and professional team, we'd love to hear from you.

For enquiries, please contact Natalie Lyle, Manager Allied Health, on (03) 9788 3272

Applications will be reviewed throughout the advertising period and interviews conducted regularly – so apply today! 

If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes 

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.

Skills Required

  • Recent experience in a clerical, administration, reception, and/or switchboard environment
  • Well-developed verbal, written, and interpersonal communication skills
  • Strong customer service focus
  • Professional approach
  • Ability to build positive relationships with patients, visitors, and colleagues
  • Commitment to and support for the organization's mission and values
  • Influenza vaccination
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The Company
16,000 Employees
Year Founded: 1989

What We Do

St John of God Health Care is a leading Australian and New Zealand Catholic not-for-profit provider of hospitals, acute and specialist mental-health care, maternity, oncology, orthopaedic services, healthcare at home, disability support and community outreach. The organisation operates 25 facilities with more than 3,200 beds and exists to deliver compassionate, mission-driven care while supporting patients, caregivers and communities with unmet health needs.

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