Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors!
As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate.
Responsibilities
- Greets visitors immediately upon arrival
- Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner
- Offers refreshments (coffee, water, etc.) to visitors, where applicable
- Manages doctor appointment book and beauty appointment book.
- Manages beauty and barber appointment book
- Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.)
- Keeps lobby clean and neat, free of clutter and trash
Requirements
- High school diploma or equivalent certificate preferred.
- Possesses expert knowledge of telephone system and capable of teaching others
As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following:
- 8 holidays & 3 floating holidays
- Discounted Meal Program
- Paid Training & Company-provided Uniforms
- Associate Referral Bonus Program
- Physical & Mental Health Wellness Programs
- 401k Retirement Plan with Company Match
- Medical, Vision & Dental Benefits
- Tuition Reimbursement Program
- Vacation and Health & Wellness Paid Time Off
*Eligibility may vary by employment status
Skills Required
- High school diploma or equivalent certificate
- Expert knowledge of telephone systems
- Ability to teach others to use the telephone system
What We Do
Benchmark Senior Living is a Northeast senior-housing and care provider operating more than 65 communities across nine states. Its offerings include independent living, assisted living, mind and memory care, continuing-care retirement communities, and respite care. The company emphasizes personalized, needs-based services and a mission of transforming lives through human connection, while supporting residents, families, and associates through its care-focused values.
