About Us:
Entertainment Partners is a global organization that has been a trusted production partner to the entertainment industry for over 45 years, helping clients create and produce great shows, choose the best production location, forecast, manage and track expenses, and pay crew and talent. As a global leader in entertainment payroll, production finance and production management solutions, EP delivers integrated, digital solutions to support every phase of production. EP brings together background casting and digital production technology with the Casting Portal, the leading SaaS-based platform that has transformed the way background actors are found, hired, managed and paid, and the iconic and legendary Central Casting.
Entertainment Partners Canada is the lead provider of financial services to the entertainment industry in Canada. We provide financial services to the Motion Picture, Television and Commercial industries along with production management and accounting software services. Entertainment Partners Canada prides itself on being the best in class from a product/services perspective but we are equally proud to have been Great Places to Work certified since 2017, providing an encouraging, accepting, and interesting work experience for all of our valued employees.
Job Summary:
The Receptionist is responsible for developing intra-office communication protocols, streamlining administrative procedures and inventory control. The Receptionist ensures smooth running of our company’s offices and contributes in driving sustainable growth. The Receptionist’s duties must be performed consistent with the Company’s mission and values and adhere to Company policies and procedures.
Please note that this is an in-office position.
Key Duties and Responsibilities:
- Open, close, and maintain the office Reception area
- Open, close, and maintain the office kitchen space
- Manage incoming and outgoing correspondence, including emails, letters, and packages
- Answer and direct phone calls promptly, providing accurate information or routing calls to the appropriate department
- Provides back up reception relief coverage for Toronto office (out of office relief)
- Provide support for overall administrative activities for the office
- Acting as the first point of contact for visitors and phone inquiries, providing a warm and professional welcome
- Assist office staff in maintaining files and databases
- Runs, assembles and packages payroll reports
- Responsible for filing (or scanning) all necessary payroll and remittance documents
- Administer the collection of remittance documentation for the facilitation of weekly remittances to Union(s) and various government agencies
- Tracks stock of office supplies and places orders when necessary
- Assists with all miscellaneous office related matters (coffee, paper shredder, water, etc)
- Handle sensitive information with confidentiality and discretion
- Other duties, as assigned
Essential Skills and Qualifications:
- Experience answering and redirecting client phone calls
- Experience coordinating local mail/courier services (FedEx, Canada Post, Zap, etc.)
- Excellent oral and written communication skills
- Proficient in Microsoft Word, Excel, Outlook
- Detail oriented and works with a high degree of accuracy
- Highly organized and flexible
- Demonstrate a high level of professionalism, always showing respect for the client and for fellow employees
- Must be self-directed and able to complete projects with limited supervision
- Working knowledge of email, scheduling, spreadsheets and presentation software
Working conditions
- Conditions are normal for an office environment
- Hybrid work
Compensation
This position offers an expected compensation of $22 per hour, depending on skills and experience. This range reflects the anticipated salary for the successful candidate and complies with Ontario’s pay transparency requirements.
Commitment to Supporting Accessibility Needs
EP Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. As only short-listed candidates will be contacted, we thank you in advance for your interest in EP!
Please note that only qualified candidates will be considered, and we'll only be following up directly with those selected for next steps.
Skills Required
- Experience answering and redirecting client phone calls
- Experience coordinating local mail/courier services (FedEx, Canada Post, Zap, etc.)
- Excellent oral and written communication skills
- Proficient in Microsoft Word, Excel, Outlook
- Detail oriented and works with a high degree of accuracy
- Highly organized and flexible
- Demonstrate a high level of professionalism and respect for clients and employees
- Must be self-directed and able to complete projects with limited supervision
- Working knowledge of email, scheduling, spreadsheets and presentation software
Entertainment Partners Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Entertainment Partners and has not been reviewed or approved by Entertainment Partners.
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Healthcare Strength — Health coverage is presented as competitive, with multiple medical, dental, and vision options plus telemedicine and EAP. EP Cares offers portable, employer-subsidized plans for eligible non-union workers moving between productions.
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Leave & Time Off Breadth — Paid time off is positioned as generous for many roles. Feedback suggests time-off benefits are a meaningful part of the overall package.
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Career-Linked Recognition & Rewards — Eligible employees participate in annual bonus and merit reviews tied to company and individual performance, with access to equity and incentive plans in many roles. This links rewards to contribution and results.
Entertainment Partners Insights
What We Do
Entertainment Partners (EP) is the global leader in entertainment payroll, workforce management, residuals, tax incentives, finance, and other integrated production management solutions with offices in the US, Canada, and the UK. Currently on a mission to digitize the paper-heavy back office processes, EP is the production partner in the evolution of the entertainment industry. EP collaborates with its clients to help them produce the most cost-effective and efficient film, television, digital, and commercial projects. Its accounting systems and Movie Magic Budgeting and Scheduling programs are the industry standards. EP’s Production Incentives group is the industry’s most experienced incentives team, assisting productions all over the world. In addition, casting and payroll for background actors is handled through its legendary Central Casting division, a Hollywood icon since 1925
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