Real people. Real service.
At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.
We are looking for a new Receiving Supervisor to join our growing Fulfillment Center network. This individual will report into our Inbound Manager and is responsible for the oversight, development, and accountability of the Receiving Team and Put Away Team. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!
Job Type: Full-Time, Exempt
Location: 180,000 sq. ft. in Farmers Branch, TX at 12301 N. Stemmons Fwy, Farmers Branch, TX 75234
Schedule: This role oversees an operation that runs Sunday from 8:00 a.m. to 6:30 p.m. CT and Monday through Friday from 6:00 a.m. to 11:30 p.m. CT (Saturdays run based on operational need). While this position generally follows a schedule of Monday through Friday from 6:00 a.m. to 2:30 p.m. CT, operational demands during peak and seasonal periods may require leaders to work additional hours beyond their regular schedule. Leaders are expected to maintain a flexible schedule and adjust their working hours as needed to support the business and their teams.
Salary: $65,400 – $81,750 per year
Responsibilities:
- Oversee the daily functions of the Receiving team to ensure all material is checked in and put away in its appropriate location in a timely and accurate manner
- Follow up on discrepancies and inconsistencies with purchase orders
- Ensure the receiving area is clean, safe, orderly, and functioning properly
- Lead shift start-up meetings and relay any staffing/volume concerns to the Inbound Manager
- Assign work to Receiving Associates
- Record and check the quantity and quality of products received
- Ensure POs are completed within the provided deadline
- Track the performance of each team member and provide consistent feedback regularly along with check-ins
- Ensure individual and departmental KPI success
- Conduct monthly check-ins with each member of the Receiving team in order to establish rapport and provide feedback
- Immediately address all personnel and performance related incidents that arise
- Ensure associates timecards are accurate and up to date
- Attend and participate in the HR Leadership meetings twice a month
- Execute all projects and process improvements developed in partnership with the Inbound Manager to support site growth
- All members of leadership are expected to lead by example and maintain professional standards in the workplace
Requirements:
- High school diploma or GED equivalent
- 1-2 years of leadership experience in a fulfillment, warehouse, or distribution environment
- Proven experience overseeing daily operations, delegating tasks, and ensuring adherence to productivity and quality standards
- Demonstrated ability to train, coach, and develop associates to achieve departmental goals
- Working knowledge of warehouse management systems (WMS), RF scanners, and standard operating procedures
- Strong understanding of safety practices and ability to promote a safe and compliant work environment
- Fundamental understanding of inventory, supply chain and logistics concepts
- Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
- Strong problem-solving, attention to detail, and time management skills
- Exceptional verbal and written communication skills
- Ability to work independently, multitask, and follow process and standard procedures
- Ability to push and pull objects up to 60 pounds of force independently
- Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
- Ability to stand and walk for up to 8-10 hours and up to 20,000 steps per da
Preferred Qualifications:
- Prior experience collaborating cross-functionally to implement process improvements or operational initiatives
- Familiarity with performance management, including conducting feedback sessions and supporting employee development
Why work with us:
- We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- $750 annual professional development budget
- LinkedIn Learning membership
- Company rewards and recognition program
- And more!
- We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
- We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
- We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
- We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
- We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.
Check us out and learn more at https://www.supplyhouse.com/our-company!
Additional Details:
- Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
- SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
- To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
- We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
- All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.
Skills Required
- High school diploma or GED equivalent
- 1-2 years of leadership experience in a fulfillment, warehouse, or distribution environment
- Experience overseeing daily operations, delegating tasks, and ensuring productivity and quality standards
- Experience training, coaching, and developing associates to achieve departmental goals
- Working knowledge of warehouse management systems, RF scanners, and standard operating procedures
- Understanding of safety practices and ability to promote a safe, compliant work environment
- Understanding of inventory, supply chain, and logistics concepts
- Proficiency with Microsoft Office, especially Word, Outlook, and Excel
- Strong problem-solving, attention to detail, and time management skills
- Exceptional verbal and written communication skills
- Ability to work independently, multitask, and follow processes and standard procedures
- Ability to push and pull objects up to 60 pounds of force independently
- Ability to stand and walk for 8-10 hours and up to 20,000 steps per day
- Experience collaborating cross-functionally to implement process improvements or operational initiatives
- Familiarity with performance management, feedback sessions, and employee development
What We Do
A leading online distributor of plumbing, heating, and HVAC supplies since 2004, SupplyHouse.com is a rapidly-growing e-commerce company that offers products from top manufacturers at the lowest possible prices. We are headquartered in Melville, NY, with locations in Columbus, OH; Cranbury, NJ; Reno, NV; and Farmers Branch, TX. All SupplyHouse.com employees, regardless of team or location, work together to serve our customers. We pride ourselves on fostering a dynamic culture where we encourage all ideas and listen to our customers to help consistently improve our business. Our growing team is made up of nearly 1,000 diverse and self-motivated individuals who innovate and collaborate every day. At SupplyHouse.com we’re dedicated to maintaining a supportive work environment that celebrates diversity, embraces inclusivity, and empowers everyone to reach their full potential. Our core values form the basis for our unique culture and impact on every decision we make. Our core values form the basis for our unique culture and impact every decision we make. Our Core Values: 1. Generosity 2. Respect 3. Innovation 4. Teamwork 5. Grit To learn more about our company and team, visit www.SupplyHouse.com/our-company
