Jobs at SupplyHouse.com

The Principal Engineer will architect and deliver scalable backend systems, lead cross-functional projects, mentor technical teams, and ensure infrastructure reliability and performance for e-commerce applications.

The Principal Backend Engineer will lead the design and implementation of scalable backend systems, manage complex projects, and mentor technical teams to ensure system performance and reliability.

The Director of Enterprise AI Adoption will lead AI integration, develop strategies, drive change management, and enhance AI literacy across the organization.

The Category Manager will develop and execute category strategies, manage product lifecycle, lead vendor relationships, and collaborate across teams to enhance category performance in an e-commerce context.

Supervise Picking and Packing teams to ensure accurate, efficient, and timely order fulfillment. Manage wave planning, resource allocation, KPI monitoring, training, performance feedback, timecard accuracy, and partnership with Customer Service, HR, and Outbound Manager to drive process improvements and maintain safety and quality standards.

Supervise local delivery, dispatch, fleet, and pickup counter operations to ensure on-time, safe, and customer-focused service. Manage routing, driver communication, fleet maintenance, documentation, staffing, training, and process improvements while collaborating with fulfillment and customer service teams.

Lead day-to-day operations of SupplyHouse's third-party marketplace: identify and qualify suppliers, manage end-to-end onboarding and technical feed setup, maintain catalog/listing quality, create and document SOPs, monitor post-launch supplier performance, coordinate cross-functionally, and execute operational projects, audits, and reconciliations to ensure marketplace health and supplier success.

Design, deliver, and manage onboarding, upskilling, and compliance training for fulfillment center staff. Assess training needs, create interactive curricula and assessments, run instructor-led sessions and new hire orientation, track training effectiveness and compliance, maintain training documentation, cross-train staff, support safety and operational standards, and collaborate with leadership to improve processes and performance.

Support daily accounting operations including transaction processing, banking, inventory reconciliation, sales tax filings, non-inventory bill entry, vendor rebate management, variance investigation, audit support, and ad hoc projects. Focus on accurate GL classification, documentation, and readiness for review while collaborating with the Financial Accounting Team Lead.

Oversee daily HR operations for the fulfillment site, partnering with leadership on hiring, onboarding, payroll accuracy, employee relations, training, turnover analysis, events, and coaching HR staff to drive culture and continuous improvement.

Design, administer, and improve benefits, compensation, leave, and wellness programs. Lead a team of total rewards professionals, manage open enrollment and 401(k) processes, ensure compliance, perform benchmarking and pay equity analyses, administer annual compensation cycles, and partner with HRIS, Payroll, Finance, and leaders to optimize employee experience and program effectiveness.

Supervise and develop the replenishment team in a Reno fulfillment center: assign tasks, ensure priority/non-priority replenishments meet deadlines, track inventory discrepancies and KPIs, coach and evaluate associates, enforce safety and timekeeping, execute process improvements and projects, and participate in HR leadership meetings.

Design, deliver, and evaluate onboarding, upskilling, and compliance training for fulfillment center staff. Manage instructor-led training, assess needs, maintain training documentation, track progress, and collaborate with leadership to improve productivity, accuracy, and safety. Oversee daily operations, address performance issues, and ensure SOP and safety compliance.

Supervise and develop the replenishment team to meet KPIs; assign work, ensure priority and non-priority replenishments meet deadlines, resolve inventory discrepancies, track performance, conduct coaching and monthly check-ins, manage timecards, execute process improvements and projects, and uphold safety and professional standards in the fulfillment center.

The Director of Software Engineering leads the engineering organization, defining technical vision, managing teams, ensuring system reliability, and delivering scalable e-commerce solutions.

Lead and develop the category management organization to define long-term category strategy, optimize financial performance, manage vendor partnerships, and drive cross-functional initiatives. Own forecasting, assortment, and vendor negotiations while presenting strategic recommendations to executive leadership and mentoring a team of category managers to achieve revenue and margin targets.

Develop and maintain fulfillment center safety programs, conduct floor-level audits and incident investigations, deliver safety training, manage OSHA recordkeeping and compliance, monitor PIT operations, track safety metrics, and promote a proactive safety culture across shifts and departments.

Lead strategy, discovery, and delivery of customer-facing e-commerce products including site search, category navigation, and CX platform. Own backlog, write user stories, run Agile ceremonies, manage integrations, coordinate cross-functional teams, lead UAT/QA, and use analytics/A-B testing to prioritize and measure product outcomes.

Lead discovery, planning, and delivery of platform modernization initiatives. Partner with engineering, architecture, and business teams to define technical solutions, manage backlogs, run Agile ceremonies, coordinate releases and UAT, design APIs and integrations, and measure product outcomes to drive continuous improvement and platform reliability.

Lead complex, cross-functional customer experience initiatives from research through launch and post-launch analysis. Set vision and KPIs, drive conversion optimization, run experimentation and A/B tests, partner with engineering on platform direction, apply AI/ML opportunities, own product backlog and documentation, run scrum ceremonies, mentor junior PMs, and communicate outcomes to senior stakeholders.