Jobs at SupplyHouse.com

Build and optimize scalable frontend interfaces, components, and libraries for enterprise web applications. Translate Figma designs into accessible, responsive, cross-browser interfaces; collaborate with product, design, and backend teams; review code; implement SEO, performance, testing, monitoring, and privacy best practices; and recommend modern frontend technologies.

Supervise the Picking Team in an e-commerce fulfillment center by coordinating Fast Track orders, wave assignments, replenishment, accuracy, safety, training, timecards, performance feedback, and KPIs. Serve as the primary contact for customer service issues involving priority orders and picking errors. Address personnel matters, execute process improvements and assigned projects, participate in HR leadership meetings, and support operational demands through a flexible schedule.

Design, develop, and execute automated and manual tests for web and mobile applications. Create test plans, run API and database tests, validate end-to-end functionality, debug issues, and collaborate with developers, PMs, and UX to ensure product quality.

Supervises fulfillment center receiving operations, including shipment inspection, purchase order reconciliation, inventory recording, putaway, associate scheduling, performance feedback, KPI tracking, safety, and process improvements. Partners with onsite leaders to address staffing, volume, quality, and personnel issues while ensuring timely and accurate receiving operations.

Own full-cycle recruitment for entry- and mid-level roles, including sourcing, screening, interviewing, interview coordination, candidate communication, offers, reference checks, and onboarding handoffs. Maintain accurate candidate records, support compliant evaluation and data privacy practices, track recruiting metrics, and partner with hiring managers. Represent the company at career fairs and recruitment events while using recruiting platforms and AI-assisted tools within established guidelines.

Owns strategy, discovery, and delivery for customer-facing search, navigation, and digital commerce products. Responsibilities include search relevance tuning, taxonomy, personalization, platform integrations, backlog management, Agile ceremonies, technical requirements, UAT, testing, analytics, and post-launch performance. The role partners across product, engineering, marketing, and leadership to deliver scalable e-commerce experiences.

Leads the product management organization, product operating model, annual roadmap, cross-functional pod structure, and delivery engine. Manages and develops Product Managers, drives outcome-based prioritization, aligns product and technical strategy, oversees complex initiatives from discovery through adoption, and partners on AI-enabled product opportunities, analytics, platform health, and executive communication.

Designs, implements, secures, monitors, and supports corporate LAN, WAN, WLAN, SD-WAN, firewall, VPN, wireless, voice, and cloud networking infrastructure. Troubleshoots complex network issues, performs capacity planning and performance tuning, supports security and compliance efforts, documents network environments, manages vendors, and contributes to automation and infrastructure improvements. The role also provides escalation support across offices, fulfillment centers, and cloud environments, including occasional after-hours support and travel.

Defines enterprise data architecture strategy while building scalable ELT/ETL pipelines, governed data products, analytics-ready models, and cloud data platforms. Leads BigQuery optimization, orchestration, data quality, observability, CI/CD, infrastructure-as-code, modernization, governance, privacy, security, and integration standards. Partners with executives and cross-functional teams to establish architecture direction, data contracts, domain models, and multi-year roadmaps while mentoring senior technical staff.

Leads and grows a UX design team while establishing research-informed design standards and processes. Partners with customer research, marketing, merchandising, and IT to improve e-commerce and app experiences. Presents UX strategy to executives, connects design decisions to conversion and business outcomes, prioritizes initiatives, manages concurrent workstreams, and promotes AI-enabled design workflows.

Supports onsite human resources operations at a fulfillment center, including employee relations, investigations, manager coaching, corrective actions, onboarding, training, engagement, retention, and HR communications. Serves as the primary HR contact for employees and leaders, resolves routine concerns, identifies recurring issues, maintains confidentiality, and escalates complex matters. Partners with HR leadership and site management to promote consistent policies and a positive employee experience.

Own strategy and delivery of AI-driven products across customer and internal use cases. Lead discovery, write requirements, partner with engineers, design experiments/A-B tests, monitor performance, and champion responsible AI practices.

Supervise Picking and Packing teams to ensure accurate, efficient, and timely order fulfillment. Manage wave planning, resource allocation, KPI monitoring, training, performance feedback, timecard accuracy, and partnership with Customer Service, HR, and Outbound Manager to drive process improvements and maintain safety and quality standards.

Lead company-wide safety, health, workers compensation, audits, risk assessments, training, regulatory compliance, incident investigations, and corrective actions across multiple fulfillment centers. Manage Safety Supervisors, oversee hazardous-material handling and driver safety programs, analyze claims trends, coordinate with insurers and HR, and promote a consistent safety culture across distributed operations.

Supervise Receiving and Put Away teams in a fulfillment center. Oversee inbound product checking, quantity and quality verification, purchase order completion, discrepancy resolution, inventory placement, safety, staffing, and KPI performance. Assign work, conduct meetings and employee check-ins, provide coaching, address performance issues, maintain accurate timecards, and implement process improvements with the Inbound Manager. The role requires a flexible schedule and significant standing, walking, pushing, and pulling.

Lead day-to-day operations of SupplyHouse's third-party marketplace: identify and qualify suppliers, manage end-to-end onboarding and technical feed setup, maintain catalog/listing quality, create and document SOPs, monitor post-launch supplier performance, coordinate cross-functionally, and execute operational projects, audits, and reconciliations to ensure marketplace health and supplier success.

Lead and grow a UX design team, ensure design decisions are research-driven, define UX standards (accessibility, IA, interaction patterns), translate research into actionable designs, represent UX to executives, collaborate cross-functionally, prioritize initiatives by customer and business impact, manage stakeholders and timelines, and integrate AI tools to enhance design workflows and customer experiences.

Supervise and develop the replenishment team in a Reno fulfillment center: assign tasks, ensure priority/non-priority replenishments meet deadlines, track inventory discrepancies and KPIs, coach and evaluate associates, enforce safety and timekeeping, execute process improvements and projects, and participate in HR leadership meetings.

Design, deliver, and evaluate onboarding, upskilling, and compliance training for fulfillment center staff. Manage instructor-led training, assess needs, maintain training documentation, track progress, and collaborate with leadership to improve productivity, accuracy, and safety. Oversee daily operations, address performance issues, and ensure SOP and safety compliance.

Lead strategy, discovery, and delivery of customer-facing e-commerce products including site search, category navigation, and CX platform. Own backlog, write user stories, run Agile ceremonies, manage integrations, coordinate cross-functional teams, lead UAT/QA, and use analytics/A-B testing to prioritize and measure product outcomes.