Jobs at SupplyHouse.com

Develop, test, deploy, and maintain scalable backend and full-stack applications for an e-commerce platform. Responsibilities include designing APIs, improving internal tools, optimizing performance and reliability, reviewing code, and contributing throughout the software development lifecycle. The role requires Java, Spring Boot, SQL, RESTful API, Git, and CI/CD experience, with frontend technologies such as JavaScript and React preferred.

Build and optimize scalable frontend interfaces, components, and libraries for enterprise web applications. Translate Figma designs into accessible, responsive, cross-browser interfaces; collaborate with product, design, and backend teams; review code; implement SEO, performance, testing, monitoring, and privacy best practices; and recommend modern frontend technologies.

Develop and own content strategy across blogs, SEO landing pages, and product pages to drive organic search, AI-powered search visibility, and customer acquisition. Establish editorial and brand standards, write and edit content, review AI-assisted drafts, translate SEO research into content priorities, monitor performance, and collaborate with SEO, Growth Marketing, Product, and Merchandising teams. Manage freelance writers or vendors as needed.

Build and maintain SupplyHouse’s production data layer in BigQuery using Dataform. Develop tested, version-controlled, documented data models; migrate ad hoc queries into governed transformations; standardize business metrics; implement testing and CI; document lineage; and support trusted self-service reporting. Partner with analysts, business stakeholders, and IT on data ingestion, analytics foundations, and the future BI layer.

Supports and optimizes multi-channel paid media campaigns across search, shopping, social, video, streaming TV, display, and retargeting. Analyzes performance data, manages budget pacing, designs campaign experiments, builds reports and dashboards, and provides actionable recommendations to improve ROI and marketing efficiency. Collaborates with marketing, analytics, creative teams, and platform representatives to execute campaigns, maintain accurate tracking, and support scalable growth initiatives.

Supports fulfillment-site HR operations by handling employee relations, investigations, policy coaching, corrective actions, onboarding, training, engagement, retention, and employee communications. Serves as the primary onsite HR contact, resolves routine concerns, identifies workforce trends, maintains confidentiality, and escalates complex matters to HR leadership. Partners with managers and leaders to promote a positive, productive workplace.

Supports onsite employee relations and core HR functions at a fulfillment center. Conducts employee check-ins and routine investigations, coaches supervisors on policies and corrective actions, facilitates onboarding and training, supports engagement and retention, tracks employee concerns, and escalates complex matters. Maintains confidentiality while serving as the primary onsite HR contact and partnering with leadership on employee experience and organizational effectiveness.

Owns strategy, discovery, and delivery for customer-facing search, navigation, and digital commerce products. Responsibilities include search relevance tuning, taxonomy, personalization, platform integrations, backlog management, Agile ceremonies, technical requirements, UAT, testing, analytics, and post-launch performance. The role partners across product, engineering, marketing, and leadership to deliver scalable e-commerce experiences.

Leads the product management organization, product operating model, annual roadmap, cross-functional pod structure, and delivery engine. Manages and develops Product Managers, drives outcome-based prioritization, aligns product and technical strategy, oversees complex initiatives from discovery through adoption, and partners on AI-enabled product opportunities, analytics, platform health, and executive communication.

Designs, implements, secures, monitors, and supports corporate LAN, WAN, WLAN, SD-WAN, firewall, VPN, wireless, voice, and cloud networking infrastructure. Troubleshoots complex network issues, performs capacity planning and performance tuning, supports security and compliance efforts, documents network environments, manages vendors, and contributes to automation and infrastructure improvements. The role also provides escalation support across offices, fulfillment centers, and cloud environments, including occasional after-hours support and travel.

Defines enterprise data architecture strategy while building scalable ELT/ETL pipelines, governed data products, analytics-ready models, and cloud data platforms. Leads BigQuery optimization, orchestration, data quality, observability, CI/CD, infrastructure-as-code, modernization, governance, privacy, security, and integration standards. Partners with executives and cross-functional teams to establish architecture direction, data contracts, domain models, and multi-year roadmaps while mentoring senior technical staff.

Leads and grows a UX design team while establishing research-informed design standards and processes. Partners with customer research, marketing, merchandising, and IT to improve e-commerce and app experiences. Presents UX strategy to executives, connects design decisions to conversion and business outcomes, prioritizes initiatives, manages concurrent workstreams, and promotes AI-enabled design workflows.

Supports onsite human resources operations at a fulfillment center, including employee relations, investigations, manager coaching, corrective actions, onboarding, training, engagement, retention, and HR communications. Serves as the primary HR contact for employees and leaders, resolves routine concerns, identifies recurring issues, maintains confidentiality, and escalates complex matters. Partners with HR leadership and site management to promote consistent policies and a positive employee experience.

Supervise Picking and Packing teams to ensure accurate, efficient, and timely order fulfillment. Manage wave planning, resource allocation, KPI monitoring, training, performance feedback, timecard accuracy, and partnership with Customer Service, HR, and Outbound Manager to drive process improvements and maintain safety and quality standards.

Lead and grow a UX design team, ensure design decisions are research-driven, define UX standards (accessibility, IA, interaction patterns), translate research into actionable designs, represent UX to executives, collaborate cross-functionally, prioritize initiatives by customer and business impact, manage stakeholders and timelines, and integrate AI tools to enhance design workflows and customer experiences.

Supervise and develop the replenishment team in a Reno fulfillment center: assign tasks, ensure priority/non-priority replenishments meet deadlines, track inventory discrepancies and KPIs, coach and evaluate associates, enforce safety and timekeeping, execute process improvements and projects, and participate in HR leadership meetings.

Lead strategy, discovery, and delivery of customer-facing e-commerce products including site search, category navigation, and CX platform. Own backlog, write user stories, run Agile ceremonies, manage integrations, coordinate cross-functional teams, lead UAT/QA, and use analytics/A-B testing to prioritize and measure product outcomes.

Lead complex, cross-functional customer experience initiatives from research through launch and post-launch analysis. Set vision and KPIs, drive conversion optimization, run experimentation and A/B tests, partner with engineering on platform direction, apply AI/ML opportunities, own product backlog and documentation, run scrum ceremonies, mentor junior PMs, and communicate outcomes to senior stakeholders.

The Principal Backend Engineer will lead the design and implementation of scalable backend systems, manage complex projects, and mentor technical teams to ensure system performance and reliability.

The Principal Engineer will architect and deliver scalable backend systems, lead cross-functional projects, mentor technical teams, and ensure infrastructure reliability and performance for e-commerce applications.