Receiving Lead

Posted 4 Days Ago
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27609, Raleigh, NC, USA
In-Office
Entry level
Professional Services • Retail • Design • Manufacturing
The Role
Leads daily warehouse receiving operations, including unloading, shipment verification, staging, storage, discrepancy resolution, documentation, and product prioritization. Directs and develops receiving personnel, assigns work, maintains safety and organization, coordinates with internal teams and vendors, and improves warehouse processes and product flow. Requires physical warehouse work and lifting up to 50 pounds.
Summary Generated by Built In

The Warehouse Receiving Lead is responsible for leading and coordinating all receiving activities to ensure incoming products are received accurately, organized efficiently and made available to the appropriate teams in a timely manner. This position requires exceptional organizational skills, leadership, communication and the ability to manage multiple priorities simultaneously in a fast-paced warehouse environment.

The ideal candidate is a hands-on leader who creates structure, maintains an orderly warehouse, anticipates workflow challenges, and keeps the receiving team focused on accuracy, productivity and service.

Receiving & Organization
  • Manage the daily receiving schedule and coordinate the unloading, verification, staging and storage of incoming product.
  • Maintain an organized, clean and efficient receiving and staging area.
  • Establish clear processes for product identification, labeling, staging and movement throughout the warehouse.
  • Verify incoming shipments against purchase orders, packing lists and other receiving documentation.
  • Identify and resolve shortages, damages, incorrect shipments and other receiving discrepancies.
  • Ensure products are properly accounted for and moved to their designated locations in a timely manner.
  • Coordinate receiving priorities based on installation schedules, customer requirements, warehouse capacity and operational needs.
  • Maintain accurate receiving records and system information.
Leadership & Team Management
  • Provide daily directions and leadership to warehouse receiving personnel.
  • Establish clear expectations for productivity, accuracy, organization, safety and accountability.
  • Assign work based on daily priorities and adjust assignments as conditions change.
  • Train and develop team members on receiving procedures, product handling, warehouse organization and safety practices.
  • Promote teamwork and effective communication between Receiving, Warehouse, Operations, Project Management and other departments.
  • Lead by example through professionalism, dependability, organization and a willingness to assist the team when needed.
Planning & Multitasking
  • Manage multiple incoming shipments, priorities, requests and deadlines simultaneously.
  • Anticipate potential scheduling, space, staffing or product issues before they disrupt operations.
  • Quickly reprioritize work when schedules or business needs change.
  • Coordinate with internal teams to ensure critical products are identified and available when needed.
  • Maintain attention to detail while working in a fast-paced environment with frequent interruptions.
Safety & Continuous Improvement
  • Ensure receiving activities follow company safety procedures and established warehouse practices.
  • Maintain clear aisles, staging areas, workspaces and emergency access points.
  • Identify opportunities to improve warehouse layout, receiving processes, product flow and overall efficiency.
  • Help develop and maintain standardized receiving procedures.
  • Encourage employees to identify problems and recommend practical improvements.
  • Support a culture of safety, accountability, teamwork and continuous improvement.
QualificationsQualifications
  • Previous warehouse, receiving, logistics, distribution or operations experience required.
  • Previous supervisory or team leadership experience strongly preferred.
  • Excellent organizational and time-management skills.
  • Demonstrated ability to manage multiple priorities and changing deadlines.
  • Strong leadership and interpersonal skills.
  • Strong attention to detail and commitment to accuracy.
  • Ability to communicate effectively with warehouse personnel, management, vendors, drivers and other departments.
  • Comfortable using warehouse management, inventory, receiving and related computer systems including RFID scanners
  • Ability to identify problems, make sound decisions and follow issues through to resolution.
  • Ability to work effectively in a physically active warehouse environment.
Key Competencies

Organization: Creates structure, maintains orderly work areas and ensures products and information are easy to locate and track.

Leadership: Sets expectations, communicates priorities, holds team members accountable and develops a positive and productive team.

Multitasking: Effectively manages multiple shipments, employees, deadlines and operational priorities without losing attention to detail.

Planning: Looks ahead, anticipates potential problems and prepares the team for upcoming workload and priorities.

Communication: Keeps employees and internal partners informed and communicates issues early enough for action to be taken.

Problem Solving: Responds calmly to unexpected situations, determines root causes and develops practical solutions.

Accountability: Takes ownership of receiving accuracy, warehouse organization, team performance and completion of assigned responsibilities.

Measures of Success

Success in this position will be demonstrated through:

  • Accurate and timely receiving of incoming product.
  • A clean, organized and well-managed receiving area.
  • Minimal receiving errors, lost product and unresolved discrepancies.
  • Effective prioritization of products needed for upcoming projects and installations.
  • Strong employee productivity, accountability and teamwork.
  • Consistent communication with Operations and other internal teams.
  • Safe warehouse practices and compliance with established procedures.
  • Continuous improvement in receiving efficiency and product flow.
Physical Requirements

This position requires regular activity in a warehouse environment, including standing, walking, bending, reaching and handling materials. The employee must be able to safely perform the physical requirements associated with warehouse receiving operations and use appropriate material-handling equipment in accordance with company safety requirements. You will be expected to lift up to 50 lbs. individually for routine material handling.

Skills Required

  • Previous warehouse, receiving, logistics, distribution, or operations experience
  • Previous supervisory or team leadership experience
  • Excellent organizational and time-management skills
  • Ability to manage multiple priorities and changing deadlines
  • Strong leadership and interpersonal skills
  • Strong attention to detail and commitment to accuracy
  • Effective communication with warehouse personnel, management, vendors, drivers, and other departments
  • Comfort using warehouse management, inventory, receiving, and related computer systems, including RFID scanners
  • Ability to identify problems, make sound decisions, and resolve issues
  • Ability to work effectively in a physically active warehouse environment
  • Ability to safely perform warehouse receiving activities and use material-handling equipment
  • Ability to lift up to 50 pounds individually for routine material handling
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The Company

What We Do

Alfred Williams & Company is a 150+-year-old commercial furniture dealer and workplace-solutions firm that delivers workplace strategy, space planning, interior design, modular interiors, installation and facility services. As a certified MillerKnoll dealer, it supplies commercial, healthcare, education and government clients across multiple regional offices, focusing on research-based design and end-to-end project delivery for complex workplace environments.

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