Are you passionate about helping teams adopt new publishing platforms successfully?
Would you like to coordinate operational readiness and turn complex technical change into clear, practical guidance?
About our Team
As part of our team, you will manage the operational process for your own portfolio of academic journals whilst collaborating with a large team of other Journal Managers. You will be a member of a collaborative and inclusive team that encourages autonomy and personal development, whilst working together to achieve our department objectives and key results. You will contribute to a supportive team culture by sharing knowledge, ideas, and best practice. We operate a hybrid working policy. We are office-based and request attendance in our centrally located office in Exeter one day per week. The office is open and available most days for staff who prefer to come in.
About the Role
You will support successful publishing platform rollouts by coordinating operational readiness, deployment and adoption activities across Operations teams. You will help teams prepare for change, identify and address readiness gaps and risks, and support a smooth transition into BAU while capturing insights that improve future rollouts.
Responsibilities
- Define and assess readiness across people, processes, systems, data and dependencies.
- Coordinate readiness inputs, go/no-go decisions, deployment plans and pre-go-live checks.
- Identify gaps, risks and blockers and drive corrective actions before deployment.
- Assess what is changing, who is impacted and how ways of working will be affected.
- Coordinate communications, training and enablement to support adoption.
- Monitor adoption during rollout and early BAU, identifying confusion, workarounds and risks.
- Maintain alignment across Operations, Support and suppliers throughout deployment and stabilisation.
- Support transition through hypercare and aftercare into BAU and feed lessons learned into future readiness criteria and rollout planning.
Requirements
- Experience delivering platform deployments and operational readiness in complex environments.
- Strong understanding of systems, workflows and downstream operational impacts.
- Experience applying structured change management and adoption approaches.
- Ability to translate technical change into clear operational guidance.
- Strong stakeholder management and executive communication skills.
- Analytical, solution-focused and confident managing ambiguity, risk and escalations.
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working Pattern
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world's grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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Skills Required
- Experience delivering platform deployments and operational readiness in complex environments
- Strong understanding of systems, workflows, and downstream operational impacts
- Experience applying structured change management and adoption approaches
- Ability to translate technical change into clear operational guidance
- Strong stakeholder management and executive communication skills
- Analytical, solution-focused, and confident managing ambiguity, risk, and escalations
RELX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RELX and has not been reviewed or approved by RELX.
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Retirement Support — Retirement support is positioned as a meaningful part of total rewards through a 401(k) plan with matching contributions, alongside other financial protections such as life and disability coverage. Tuition reimbursement and share purchase access further broaden the financial value of the package beyond base salary.
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Leave & Time Off Breadth — Leave and time off breadth appears strong, with generous vacation allowances, mental health days, and options like sabbaticals and tiered PTO by tenure. Parental and caregiving leaves are described in detail, reinforcing time-away benefits as a standout component of the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing and lifestyle benefits are supported by offerings such as mental health support (e.g., app access), EAP resources, gym-related perks, and wellness incentives. Flexible working hours and related work-life supports add to the perceived day-to-day value of benefits.
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What We Do
RELX is a global provider of information-based analytics for professional and business customers across industries. We help scientists make new discoveries, doctors and nurses improve the lives of patients and lawyers win cases. We prevent online fraud and money laundering, and help insurance companies evaluate and predict risk. Our events enable customers to learn about markets, source products and complete transactions. In short, we enable our customers to make better decisions, get better results and be more productive. We do this by leveraging a deep understanding of our customers to create innovative solutions which combine content and data with analytics and technology in global platforms. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America. We operate in four major market segments: Scientific, Technical & Medical; Risk & Business Analytics; Legal; and Exhibitions.
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