Re-Entry Case Manager

Posted Yesterday
Be an Early Applicant
12307, Schenectady, NY, USA
In-Office
22-28 Hourly
Junior
Kids + Family • Social Impact
The Role
Provides intensive case management to individuals and families experiencing poverty, unemployment, substance abuse, mental health, and other barriers. Conducts assessments, develops family-centered goals, monitors progress, coordinates services, advocates for clients, and collaborates with community providers including jails, prisons, and mental health agencies. Requires independent work, case conferencing, community resource navigation, and flexible support for families in crisis.
Summary Generated by Built In


$22-$28/hr

After the successful completion of the introductory period, this position offers the opportunity to work remotely one day per weeksubject to organizational needs.


Helping people reclaim the life they deserve


At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal - eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti-poverty agency dedicated to serving low-income individuals and families who "are in economic, educational or social need.". We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way. Here at SCAP, we will provide you with competitive wages, work-life balance, career advancement and an amazing benefits package.


We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community.


What SCAP offers for you!

  • Paid Personal Time
  • Paid Vacation Time
  • Paid Sick Time
  • Company Holidays
  • Medical Insurance
  • Dental & Vision Insurance
  • 403(b) with Company Match!
  • Flexible Spending Accounts
  • Referral Program
  • Employee Assistance Program (EAP)
  • Parental Leave
  • AND MORE!

Responsibilities

  • Intensive Case management (for approximately 20 individuals and their families) navigating alongside customers to alleviate the barriers to long term unemployment/underemployment and increase family stabilization using Family Development strengths based approach. Triage case load to ensure adequate support to families in crisis and high needs families.
  • Complete comprehensive assessments of family strengths and needs using agency tools and best practices specifically related to substance abuse, mental health, developmental/learning challenges and career assessments. Develop goals and milestones with family participation according to the Brief Solution Focused treatment model and Family Development in conjunction with the Employment Services Team. 
  • Conduct regular and up to date evaluation of progress and modify goals on a periodic basis to provide support for successful completion of training and employment, do this independently and effectively communicate and work with a team – both in- house and through case conferencing as appropriate. 
  • Ensure comprehensive access and follow-through to all of SCAP’s services, joining the customer in working with agency colleagues and community partners to fully integrate, streamline and coordinate family services. 
  • Conduct advocacy on behalf of families in a solution-focused manner and represent SCAP in a positive, professional manner. Develop and maintain good, effective working relationships with community providers to include jails, prisons and community mental health providers. 
Qualifications

Requirements

  • Bachelor’s Degree in social work, human services or related field, Master’s Degree preferred.
  • Two (2) years’ experience providing related services to families and individuals, one (1) year experience with master’s degree. Experience in evidence-based practices preferred.
  • Knowledge of community-based services, public assistance and other community resources and demonstrated skills in accessing these services appropriately.  Must have the ability to learn quickly the resources available in Schenectady County and be able to appropriately refer in-house working with other program support staff to ensure full access to SCAP’s services.
  • Must have demonstrated written and verbal communication skills.
  • Must have demonstrated ability to perform job responsibilities independently.
  • Must have a valid New York State driver’s license, have regular access to a car and be willing to travel to off-site locations.
  • Demonstrated computer expertise with Microsoft Office and be able to stay up to date on software used in best practices.
  • Background check is required through the NYS Central Registry of Child Abuse. 
  • Knowledge and understanding of issues related to individuals and families in poverty.  Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high-level services and lasting solutions to fit each individual’s and family’s needs.
  • Must be willing to work a flexible schedule to accommodate family needs.

If you are a motivated individual and see yourself in this role, please complete our application and we will follow up with you on the next steps of the interview process.


Schenectady Community Action Program is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, national origin, religion, age, sex, sexual orientation, marital status, familial status, pregnancy, gender identification, military status, and without regard to the disability or handicap of qualified people, or on any other basis prohibited by applicable law. 

Skills Required

  • Bachelor's degree in social work, human services, or a related field
  • Two years of experience providing related services to families and individuals
  • One year of related experience if holding a master's degree
  • Knowledge of community-based services, public assistance, and community resources
  • Written and verbal communication skills
  • Ability to perform job responsibilities independently
  • Valid New York State driver's license
  • Regular access to a car
  • Willingness to travel to off-site locations
  • Computer expertise with Microsoft Office
  • Successful background check through the NYS Central Registry of Child Abuse
  • Ability to work with individuals and families from diverse backgrounds, including high-risk populations
  • Willingness to work a flexible schedule
  • Master's degree in social work, human services, or a related field
  • Experience with evidence-based practices
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The Company
150 Employees
Year Founded: 1965

What We Do

Schenectady Community Action Program (SCAP) is a community-based nonprofit focused on helping people of all ages move out of poverty. It develops lasting solutions through resource navigation, homelessness prevention, housing, career readiness, employment support, advocacy, and early-childhood education, including Head Start, Early Head Start, childcare partnerships, and universal pre-kindergarten, while collaborating with local health, education, legal, and community partners.

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