R&D Manager, Cloud DevOps

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

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Job Title: Cloud DevOps Manager
Location: Bengaluru
Type: Full time permanent
Path: Management

Benefits: Competitive salary; high quality healthcare for employees, dependents and parents; annual healthcare assessments; employee provident fund; life and accident insurance; childcare reimbursements for all employees with kids up to 8 years; three days paid volunteering; optional meal cards, car lease, long service awards 

About the Role
AVEVA’s Cloud DevOps (CDO) function is accountable for the operation of all AVEVA cloud solutions with the goal of achieving and maintaining a minimum monthly service availability SLA of 99.95%. 

As a Cloud DevOps Manager, you will lead a team of CDO Engineers to continually improve and develop AVEVA’s Cloud solutions, including release and deployment processes and pipelines, enhancing, and supporting our monitoring capabilities, and diagnosing and resolving cloud infrastructure incidents to optimize uptime and allow us to scale through repeatable and standardized work practices. 

You will play a management role in the team planning, organisation, and co-ordination, both in your and close liaison with other CDO teams located in UK and US.

As a leader you will empower and help your team by learning, exhibiting, and mentoring the Cloud DevOps (India) team in designing, developing, and maintaining the security, governance, reporting and operational monitoring frameworks used for AVEVA’s cloud products.

Key Accountabilities

• To administer, motivate and facilitate direct and indirect reports in order for them to achieve the optimum individual performance and contribute to overall group and wider department performance

• To be a strong and active practitioner of agile software development processes and practices and ensure they are adhered to by the entire team

• To ensure team met readiness criteria and actively participate in pre-planning activities and during PI planning event to ensure team can commitment to delivery of an agreed PI plan and subsequent delivery in proceeding PI

• To work with the head of department, other regional CDO managers on capacity planning, recruitment, skill needs and training programmes and support the management in achieving the AVEVA Business plan

• Coordination with development manager colleagues in product scrum team/s, cross-team initiatives to share knowledge and best practice principles and techniques

• Proactive input to regular 1:1 weekly meeting with manager and subsequent follow-up actions and in turn 1:1 meeting with your direct reports

• Carry out all required appraisal and objective setting responsibilities in line with AVEVA HR and R&D function guidelines

• To Identify and communicate key risks that need to be effectively communicated upwards to management along with associated action plans to mitigation risk

• Continually develop and improve DevOps processes, adding value through optimization, automation, and effective reporting

• Review and provide guidance on cloud architectures from security, high availability, disaster recovery and operational effectiveness / efficiency perspectives

• Provide subject matter expertise to business stakeholders as required

• Maintain high quality documentation and be able to communicate effectively at all levels within the Organisation as well as with customers

• Stay current on security industry trends, tools, and best practices

• To give continuous attention to the team’s backlog and ensure people are allocated appropriately and in line with sprint plans

• To contribute to on-going Cloud Readiness and related Operational developments in a technical capacity and to enable members of the team to engage in and steer technical direction and decision making, supported by well managed and documented advance designs

• To proactively ensure that cloud solutions are delivered that conform to agreed AVEVA cloud register criteria and more general quality, design, technical and completeness guidelines, using appropriate tooling and technology

• To undertake the role of Scrum master responsibilities, ensuring that projects are delivered in line with AVEVA’s use of Agile methodologies and modern tooling, promoting best practices and behaviors that produce results as needed

Required skills and experience 

• Ability to learn and adapt quickly

• A minimum of 12 years’ experience in Software Development and Design using modern web technologies and supporting toolsets including source control, static code analysis and CI/CD tooling

• Experience of automated deployment technologies for cloud infrastructure creation and management

• An on-going and active interest in modern software tools, techniques and processes and a willingness to continually modernize and improve

• Highly skilled facilitator and organizer

• Proven experience of managing, leading and coaching technical teams

• Strong management and leadership able to manage teams based in various locations

• Will challenge conventional thinking, managing risk and influencing a broad cross-section of stakeholders

• Builds rapport and robust relationships as well as influencing at all levels

• Resilience and resourcefulness to make change happen 

• AWS and/or Azure Cloud experience. Must have a willingness to work on and learn both AWS and Azure

• Strong, relevant, development background

• Experience or strong motivation to focus on DevOps

• Exposure to programming skills, e.g. C#, .NET

• Knowledge of PowerShell or Node JS scripting

• Knowledge of API, REST, microservices and serverless architecture

• Certifications in Azure and/or AWS

Great skills to have

• Experience with cloud infrastructure governance. For example, cross account or subscription management, setting up and configuring security, logging, or governance services

• Cloud infrastructure experience, at scale - Design, Deployment, Operation

• Networking experience, knowledge. DNS, HTTPS, TCP, etc

• Ability to guide development teams designing cloud solutions and preparing for operations

• Experience with monitoring and alerting

• Full stack web development experience

• Linux, and strong focus on automation, command line, scripting etc.

• Experience using Docker and ideally Kubernetes

• Experience as an architect

• Operational experience, on-call support

• Database experience - administration, development, and tuning

• Hands-on experience working within an Information Security accredited framework e.g. ISO27001, 27017/18

• Experience working in Agile software development such as Scaled Agile Framework (SAFe)

Behaviours

• Strong attention to detail, diligent and tenacious

• Excellent analysis and dissemination skills

• High degree of personal motivation and ability to self-manage

• Maintains and develops relevant industry and technology knowledge

• Strong communication skills, written and verbal

• Self-sufficient, self-starter, but still a team player

• Pragmatic. 

 
Key Working Relationships

• R&D Cloud DevOps Directors & other CDO Managers (India, UK and US)

• R&D Dev Managers / Product Owners / CDO Champions / Release Train Managers

• Global Customer Support (GCS)

• IT

• Cloud Portfolio and its stakeholders

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
 
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.