At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
As a Senior IT Analyst – R&D Lab Systems, you will support the IT systems and applications used across RD Labs. You will partner closely with scientists, lab operations, and IT teams to ensure systems are reliable, accessible, and aligned with day-to-day lab activities.
In this role, you will focus on supporting lab-based applications, troubleshooting issues, and helping improve system performance and user experience within R&D environments.
Your Responsibilities:
Support and maintain R&D lab systems and applications, ensuring availability and performance for lab users
Act as a key point of contact for scientists and lab staff, troubleshooting system and application issues
Partner with IT and business teams to gather requirements and support system enhancements
Assist with application configurations, upgrades, and implementations within lab environments
Support user access, system usage, and issue resolution to minimize disruption to lab operations
Document processes, configurations, and support activities to ensure consistency and scalability
Contribute to continuous improvement of lab IT systems and user experience
What Success Looks Like:
Lab systems are stable, reliable, and meet the needs of day-to-day R&D activities
Issues are resolved quickly with minimal disruption to scientists and lab teams
Strong working relationships with lab users and cross-functional IT partners
Systems and applications are maintained and improved over time
Minimum Qualifications:
Bachelor’s degree in Information Technology, Computer Science, or related field
Experience supporting IT applications or systems in a lab, R&D, or technical environment
Strong troubleshooting skills across applications, systems, and user issues
Experience working with end users and cross-functional teams
Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications:
Experience supporting lab or R&D environments in life sciences, animal health, or related industries
Familiarity with lab applications or systems (no ownership required)
Experience with application support, system upgrades, or implementations
Exposure to regulated environments (GxP, GLP)
Why This Role Matters:
You will play a key role in supporting the systems that enable R&D teams to operate effectively, ensuring reliable technology and a strong user experience across lab environments.
Don’t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job‑related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice.
Skills Required
- Bachelor's Degree in IT, Operational Technology, Chemistry, Chemical Engineering, or related field
- Minimum 3 years of experience in Information Technology
- Experience with Lab Technology infrastructure support
- Strong knowledge of key business processes (e.g., lab, supply chain, quality)
- Compliance with all safety policies and regulations
Elanco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Elanco and has not been reviewed or approved by Elanco.
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Leave & Time Off Breadth — Time off options are broad, including PTO, flexible leave, and the ability to purchase additional vacation. These provisions are highlighted as supportive of work-life balance.
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Healthcare Strength — Health coverage includes medical, dental, and vision alongside company-paid life, disability, and wellness support. Pet insurance and assistance programs reinforce a comprehensive wellbeing offering.
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Retirement Support — Retirement offerings include a U.S. 401(k) and, for some employees, access to a defined benefit pension. These programs add meaningful long-term value to total rewards.
Elanco Insights
What We Do
At Elanco, we work to improve the health of animals through innovative products and services for pets and farm animals around the world. As a global animal health company, we provide solutions that empower our customers to advance a vision of Food and Companionship Enriching Life. Since 1954, Elanco has committed to empowering veterinarians, farmers, and all those who care for animals with the tools they need to help animals live healthy lives. Healthier animals are the key to making our lives better - This is the fundamental belief uniting all global Elanco employees. That’s why we are committed to the idea that our business can be a unique force for good for all in society. Through our Elanco Healthy Purpose™ framework of Environmental, Social and Governance (ESG) commitments, we focus on delivering sustainable solutions to advance the well-being of animals, people and the planet. This program also enables our employees around the world to take paid time off to make an impact as a volunteer, offering their time or talent to give back to our customers, causes and communities. #ElancoHealthyPurpose #WeAreElanco
