Benchmark Solutions is seeking a skilled and experienced Account Manager to join our RCM team. You will work within the core product team to develop customer relations by facilitating support for billing clients ranging from software/technical services to Accounts Receivable management to ensure the high quality customer service that Benchmark Solutions is recognized for.
This position will report to the RCM Manager of our Healthcare division.
What your impact will be:
- Work as a key member of the RCM team to develop good customer relations
- Manage practice accounts receivable & monitor for potential disruptions in revenue flow
- Act on client’s behalf with regard to reporting software issues and/or enhancement requests
- Occasionally work directly with the development team in the research & implementation of new software features
What we are looking for:
- Medical billing experience or basic accounting knowledge
- Team oriented but also able to work without close supervision
- Good work ethic and desire to learn/grow in skills
What would make you stand out:
- CPC is desired but not required
What we can offer:
- Opportunity for challenging projects and professional growth
- 3 weeks’ vacation and 5 personal days
- Comprehensive benefit package
- Lifestyle rewards
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What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions: ♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength. Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own. The enhanced HARRIS Flex solution comes with new functionality including: ♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and ♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes. ♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
