We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job DescriptionSpecific Responsibilities
§ At all times, compliy with SGS Code of Integrity and Professional Conduct.
§ Analyze engineering documentation, technical drawings and schematics, and translate them into structured, topic‑based service content.
§ Create, update and revise service procedures, troubleshooting steps, safety information and component descriptions following internal documentation standards.
§ Work within the ST4 Schema environment to assemble topic‑based content into complete service manuals (no prior ST4 experience required; full training will be provided).
§ Ensure that all work follows SGS quality assurance procedures and client‑specific formatting and terminology guidelines.
§ Collaborate with engineers, project managers and other writers to clarify technical details and ensure accuracy.
§ Manage revisions, update logs and version control in accordance with project requirements.
§ Complete all assigned tasks and training within required deadlines.
§ Remains familiar with SGS quality assurance procedures.
§ Complies to all SGS QHSE and HR policies and procedures.
Qualifications
Profile
§ Bachelor’s degree (technical writing, Engineering, or Applied science preferred or equivalent experience).
§ Minimum 1–2 years of experience as a Technical Writer (experience with service/maintenance manuals is a strong advantage).
§ Ability to read and interpret technical drawings, wiring diagrams and refrigeration or electromechanical schematics (mandatory).
§ Experience with topic‑based or modular documentation (DITA, ST4, or similar) is an asset but not required.
§ Strong commitment to quality, accuracy and operational excellence.
Required Skills
Excellent English writing skills; strong clarity, structure and technical precision.
§ Strong analytical and technical comprehension abilities.
§ Proficiency in Microsoft Word (intermediate, including tables and structured formatting).
§ Basic proficiency in Microsoft Excel.
§ High level of integrity and responsibility.
§ Strong organization and efficiency in handling multiple documentation tasks.
Skills Required
- Bachelor's degree in technical writing, Engineering, or Applied science or equivalent experience
- Minimum 1-2 years of experience as a Technical Writer
- Ability to read and interpret technical drawings and wiring diagrams
- Experience with topic-based or modular documentation
- Excellent English writing skills
- Proficiency in Microsoft Word and basic proficiency in Microsoft Excel
SGS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.
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Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
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Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
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Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.
SGS Insights
What We Do
SGS is the world's leading Testing, Inspection, and Certification company, providing quality and safety control services.
