RazerStore Evangelist

Posted 3 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Entry level
Gaming • Hardware
The Role
Serve as brand ambassador in RazerStore delivering excellent customer service, product knowledge, merchandising, inventory support, store presentation, and operational tasks to promote Razer products.
Summary Generated by Built In

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

The Store Evangelist acts as the brand ambassador in Razerstore, delivering an exceptional customer experience through expert product knowledge, personalized assistance, and creating a welcoming store environment. This role involves engaging customers, maintaining store presentation, and supporting operational tasks to promote Razer's innovative gaming and lifestyle products.
  • Consistently create a welcoming environment for the customer by greeting and assisting; as well as quickly responding to their inquiries and needs
  • Knowledgeable in all merchandise categories and able to make appropriate suggestions to the customers
  • Ensures that all customers receive top level service and quality merchandise
  • Demonstrate consistent behaviors of the ideal R.A.Z.E.R. experience to all customers
  • Regularly communicates with Store Manager and Store Supervisors to keep informed on product knowledge, USPs, and consumer benefits across all product lines
  • Maintains open and flexible availability to accommodate store needs
  • Ensures company standards are met for store and associate appearance at all times
  • Assists in the maintenance of the store to ensure cleanliness and organization at all times Stocks and organizes merchandise as necessary
  • Assists in inventory control as directed by Store Manager and/or Store Supervisor Assists in the execution of the product display and remerchandising as directed by store management team
  • Assists in receiving regular vendor deliveries and replenishing sales floor in a timely manner
  • Enforce all company policies and procedures, including health, safety, and security
  • Performs any other duties as directed by Store Manager and Store Supervisor

Pre-Requisites :
  • Previous experience in retail, customer service, sales, or hospitality preferred.
  • Strong communication and customer service skills with a customer-first mindset.
  • Passion for gaming, technology, and consumer electronics is an advantage.
  • Ability to build product knowledge and confidently recommend solutions to customers.
  • Team player with the ability to work in a fast-paced retail environment.
  • Comfortable performing stock management, merchandising, and general store operations.
  • Professional, reliable, and able to uphold company policies and brand standards.

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?

Skills Required

  • Previous experience in retail, customer service, sales, or hospitality
  • Strong communication and customer service skills with a customer-first mindset
  • Passion for gaming, technology, and consumer electronics
  • Ability to build product knowledge and confidently recommend solutions to customers
  • Team player with ability to work in a fast-paced retail environment
  • Comfortable performing stock management, merchandising, and general store operations
  • Professional, reliable, and able to uphold company policies and brand standards

Razer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razer and has not been reviewed or approved by Razer.

  • Healthcare Strength Health coverage options include medical plan choices, dental, vision, HSA/FSA, and mental health/EAP, indicating solid core coverage. Global leave and healthcare frameworks are described, reinforcing consistency across locations.
  • Retirement Support A 401(k) with company matching and immediate vesting in some cases supports long‑term savings. This adds tangible value to the core total rewards package.
  • Wellbeing & Lifestyle Benefits Free in‑office lunches on several weekdays and notable employee discounts on company gear enhance day‑to‑day value. Volunteering time and donation matching further complement lifestyle and purpose‑oriented needs.

Razer Insights

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The Company
1,383 Employees
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers. The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities. With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services. Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher). In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia. Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

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