Rates & Billing Representative - $18.50/hr

Posted Yesterday
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Rock Island, IL, USA
In-Office
19-19 Hourly
Entry level
Logistics • Transportation
The Role
Reviews incomplete and incorrect freight bills, gathers missing information, applies proper charges and splits, and ensures timely invoicing. Handles billing calls and email inquiries, understands pricing schedules and partner agreements, supports warehouse transportation invoicing, processes corrections and VNU billing, and assists with customer invoicing systems. The role requires strong typing and ten-key skills, attention to detail, numerical accuracy, communication, organization, and independent problem-solving.
Summary Generated by Built In
Overview

Dohrn Transfer is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added services throughout our 10-state service area. Our family operated company provides the attention and flexibility that only a regional carrier can, backed by excellence in service and powerful logistical tools.


Dohrn is currently seeking a Full Time Rates & Billing Representative at our corporate office in Rock Island, IL.


Hours: Monday - Friday, 8:00am - 4:30pm

Pay: $18.50/Hour


Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more.


POSITION SUMMARY:

To review all incomplete bills and collect information in order to complete those bills, in addition to cutting corrections to incorrect bills.

Responsibilities

• Manage the unposted list to ensure all freight bills (both interline and non-interline) are invoiced timely with proper freight charges and splits are applied• Help answer billing phone calls• Help work the [email protected] email group as needed• Understand various pricing schedules, rules, and split agreements between Dohrn Transfer and our customer and/or partner carriers• Be the backup for warehouse transportation invoicing• Assist with corrections to unposted shipments as needed• May be involved in reviewing pickup verification for partnership routing• May be involved in reviewing the skeleton bill list daily to complete all customer invoicing• May be involved in reviewing customer invoicing via Lean Logistics website• Handle the VNU billing• Perform other duties as needed

Qualifications

• High School completion or equivalent• Valid Driver License • Excellent communication skills and telephone etiquette• Transportation industry experience preferred• Detail-oriented, organized• Strong typing and ten-key skills are required• Analytical thinker and problem-solver• Ability to multi-task and react to change productively• Ability to read and distinguish numerical values such as pounds, pieces, and dollar amounts• Ability to work independently with minimal supervision• Excellent attendance


Working Conditions/Physical Demands

• Primarily sedentary work, which involves sitting most of the time • May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects • The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; • Visual Acuity including regular use of items including a computer screen or monitor• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers• Talking and hearing required to communicate with and listen to others to share or receive information; May be occasionally exposed to noise including telephone, office machinery, and conversations of others

Pay RangeStarting from USD $18.50/Hr.

Skills Required

  • High school completion or equivalent
  • Valid driver's license
  • Excellent communication skills and telephone etiquette
  • Transportation industry experience
  • Detail-oriented and organized
  • Strong typing and ten-key skills
  • Analytical thinking and problem-solving ability
  • Ability to multitask and react productively to change
  • Ability to read and distinguish numerical values, including pounds, pieces, and dollar amounts
  • Ability to work independently with minimal supervision
  • Excellent attendance
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The Company
1,200 Employees
Year Founded: 1921

What We Do

Dohrn is a family-operated less-than-truckload (LTL) carrier serving eight Midwestern states. It provides transportation and logistics services including trucking, public warehousing, cross-docking, consolidation, pool distribution, dedicated fleets, liftgate and heated-equipment services, and hazardous-materials handling. Founded in Rock Island, Illinois, Dohrn emphasizes service excellence, continuous improvement, safety, and personalized customer care, with investment from the PITT OHIO Transportation Group.

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