About this opportunity:
We are looking for a 5G Back-Office RAN Engineer to support the configuration, monitoring and optimization of 5G Radio Access Network elements using OSS and NETAN systems. In this role, you will contribute to stable day-to-day RAN operations, incident resolution and performance management, ensuring network availability and SLA compliance.
You will collaborate closely with SNOC,NOC, field teams, RF planning, core teams and vendors, supporting feature rollouts, network changes and continuous improvement initiatives.
What you will do:
- Monitor, configure and manage 5G RAN elements (gNBs, DU/CU, small cells) using OSS/NETAN tools
- Perform fault management activities, including alarm handling, root cause analysis, ticket ownership and SLA tracking
- Analyze network performance KPIs and support corrective actions to improve availability and quality
- Support activation and parameterization of 5G features
- Prepare, execute and validate configuration changes, including support for new site integration and upgrades
- Produce operational reports and RCA documentation
- Maintain accurate network inventory and configuration data in OSS,CMDB systems
- Provide L1/L2 operational support and act as an escalation point for complex RAN incidents
- Contribute to process improvements, documentation and basic automation activities
The skills you bring:
- Bachelor's degree in Telecommunications, Engineering, Computer Science or equivalent
- Minimum 3 years of experience in mobile RAN operations or engineering, with exposure to 5G
- Hands-on experience with RAN OSS/NETAN and vendor EMS/NMS platforms (Ericsson, Nokia, Huawei or equivalent)
- Solid understanding of 3GPP RAN architecture and protocols
- Experience with fault and performance management, including KPI analysis and RCA
- Familiarity with ticketing tools (JIRA, Remedy, ServiceNow)
- Basic scripting or automation skills (Python, Shell or SQL)
- Working knowledge of Linux and basic networking concepts
- Strong analytical and troubleshooting skills
- Good written and verbal communication skills in English
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Morocco (MA) || Casablanca
Req ID: 787973
Skills Required
- Bachelor's degree in Telecommunications, Engineering, Computer Science or equivalent
- Minimum 3 years of experience in mobile RAN operations or engineering with exposure to 5G
- Hands-on experience with RAN OSS/NETAN and vendor EMS/NMS platforms (Ericsson, Nokia, Huawei or equivalent)
- Solid understanding of 3GPP RAN architecture and protocols
- Experience with fault and performance management, KPI analysis and RCA
- Familiarity with ticketing tools (JIRA, Remedy, ServiceNow)
- Basic scripting or automation skills (Python, Shell or SQL)
- Working knowledge of Linux and basic networking concepts
- Strong analytical and troubleshooting skills
- Good written and verbal communication skills in English
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
