Job Description:
The Process Manager is responsible for leading the development, implementation, and continuous improvement of process technologies across our domestic factory network and co-manufacturers. This role bridges the gap between R&D innovation and supply chain execution, ensuring that new products, raw materials, and capacity expansion initiatives are successfully scaled up, commissioned, and handed over to manufacturing units.
Additionally, this position plays a critical role in strategic planning, cross-functional collaboration, and developing a high-performing team of R&D process associates.
What are we looking for?
- Relevant Experience: Robust experience in process development, technology implementation, and scale-up, ideally in an R&D or engineering role within a fast-moving consumer goods (FMCG) or complex business environment.
- Leadership & Coaching: Proven experience in line management, coaching, and developing technical talent is highly advantageous.
- Technical Depth & Quality Focus: Deep understanding of manufacturing process technologies, process constraints, and a strong passion for quality, safety, and operational efficiency.
- Consumer-Driven Innovation: Translate consumer needs and R&D formulations into viable, scalable, and cost-effective industrial manufacturing processes.
- Strategic & Business Acumen: Broad business understanding to align technical roadmaps with local growth, capacity expansion, and financial targets.
What will be your key responsibilities?
Technology Development, Implementation & Scale-Up
- Process Capabilities & Scaling: Define and establish process capabilities for new products and raw materials, ensuring a seamless scale-up and successful transition to the factory network (including commissioning, verification, and handover requirements).
- Strategy & Program Delivery: Co-develop and execute the local process development strategy, delivering on pillars related to innovation pipeline, product performance, quality, and cost optimization.
- Engineering Collaboration & Assets: Act as the technical R&D point of contact to define technology and equipment requirements for new asset acquisitions or factory expansions, collaborating closely with Engineering and Quality teams.
- Process Standardization: Drive the generation, implementation, and adoption of global manufacturing standars across the regional network.
- Supply Chain & Operations Alignment: Collaborate with Supply Chain and Planning teams to translate innovation projects into operational reality, including planning for trial costs, downtimes, and capital expenditure (CAPEX).
- Innovation & Product Coding: Partner with Product Development teams addressing Marketing requests during early innovation stages to provide technical feasibility, process constraints mapping, and impact analysis on current factory capabilities.
- Global & Regional Connection: Build strong partnerships with global and regional R&D teams to align local execution with global technology pipeline and standards.
- Team Leadership: Lead, inspire, and develop a team of Process Development and Implementation R&D Associates, fostering a culture of technical excellence, collaboration, and continuous development.
- Work with diverse and talented Associates, all guided by the Five Principles.
- Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
- A strong focus on learning and development support from day one, including access to our in-house Mars University.
- An industry competitive salary and benefits package, including company bonus.
Skills Required
- Robust experience in process development, technology implementation, and scale-up, ideally in an R&D or engineering role within FMCG or a complex business environment.
- Experience in line management, coaching, and developing technical talent.
- Deep understanding of manufacturing process technologies and process constraints.
- Strong commitment to quality, safety, and operational efficiency.
- Ability to translate consumer needs and R&D formulations into viable, scalable, cost-effective manufacturing processes.
- Broad business understanding to align technical roadmaps with growth, capacity expansion, and financial targets.
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
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