QUALITY SYSTEMS MANAGER
Position Summary
The Quality Systems Manager is responsible for developing, implementing, and maintaining a robust Quality Management System (QMS) within a manufacturing environment, ensuring compliance with ISO 9001 standards, customer requirements, and applicable military specifications. This role serves as a key cross-functional leader, working collaboratively with stakeholders across two business units to align, standardize, and continuously improve processes that drive product quality, operational efficiency, and regulatory compliance.
KEY RESPONSIBILITIES
- Lead the alignment, integration, and standardization of quality processes across two business units to ensure consistency and efficiency
- Ensure quality systems are aligned with ISO standards, customer, and regulatory requirements
- Collaborate will all business functions to develop and define processes across the organization
- Identify deviations from quality standards (ISO, MilSpec, customer) and implement corrective actions
- Lead initiatives to improve processes, reduce defects, and enhance QMS effectiveness
- Facilitate cross-functional workshops and stakeholder meetings to drive process harmonization and best practice sharing
- Oversee internal audit programs, ensuring audit readiness and compliance across both business units
- Act as the primary point of contact for external audits, including customer and regulatory/military audits
- Monitor quality system performance using data and metrics; identify trends and implement continuous improvement initiatives
- Provide training and guidance to employees on QMS requirements, procedures, and quality standards
- Support risk management activities, including process risk assessments and mitigation planning
CANDIDATE PROFILE
Knowledge, Skills & Abilities
- Thorough understanding of ISO 9001:2015, with demonstrated history of audit success
- Familiarity with military specifications (e.g., MIL-STD, AS9100, or similar) and customer-specific requirements
- Strong organizational, documentation, and technology skills
- Proven ability to lead cross-functional collaboration and influence stakeholders
- Excellent communication, facilitation, and organizational skills
- Experience with auditing (internal and external) and regulatory compliance
- Ability to manage multiple priorities in a fast-paced manufacturing environment
- Strong analytical and problem-solving skills, including root cause analysis methodologies (e.g., 8D, Fishbone, 5 Whys)
EDUCATION & EXPERIENCE
- Experience as a quality manager in a manufacturing / industrial setting, with a minimum of 5 years leading a team
- Experience in quality excellence, ISO Audit & certification, and MIL-I-45208 knowledge
- Bachelor's degree or equivalent combination of formal education and experience
- ASQ (or equivalent) certification heavily preferred
COMPANY BACKGROUND
CIRCOR International is one of the world’s leading providers of mission critical flow control products and services for the Industrial and Aerospace & Defense markets. The Company has a product portfolio of market-leading brands serving its customers’ most demanding applications. CIRCOR markets its solutions directly and through various sales partners to more than 14,000 customers in approximately 100 countries. The Company has a global presence with approximately 3,100 employees with headquarters in Burlington, Massachusetts. For more information visit our website at https://www.circor.com/.
In late 2023, CIRCOR was acquired by the private equity firm Kohlberg Kravis Roberts & Co. L.P. (together with its affiliates, “KKR”). The news release is available here along with additional information about KKR and its unique approach to employee ownership can be found at the end of this document.
Equal Opportunity Statement
CIRCOR is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities, veterans, women, and minorities are encouraged to apply.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
What We Do
CIRCOR International is a global manufacturer specializing in highly engineered, complex, and severe environment products that serve long-term, high growth infrastructure markets, including oil and gas, power generation, industrial, and aerospace & defense. CIRCOR. Excellence in Flow Control.
