IT Manager, Quality Systems

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Job Profile Summary

We are looking for an experienced IT Manager to join our Information Technology dept and support our Global Quality organization. Haemonetics is currently in the process of a major digital transformation driven primarily by the need to migrate our legacy PLM/QMS system to a new platform.  The IT Manager will play a critical role in creating the systems roadmap, evaluating potential software platforms, and serving as the primary IT stakeholder for the migration project.  The IT Manager will also ensure that there is a defined roadmap for the other legacy Quality systems in our landscape and initiate projects to remediate and/or upgrade them as needed.  Additionally, the IT Manager will play an instrumental role in ensuring our Quality systems have clear plans for support, disaster recovery, and business continuity, as well as having proper IT governance for change control, release management, etc.

The ideal candidate for this role is a goal-oriented business technologist with strong team leadership and IT product ownership skills.  This individual has a proven track record in systems deployments and execution of their company’s digital transformation strategy to meet the evolving needs of the business.  The person in this role should be an effective communicator with exceptional interpersonal skills and multiple years of experience in project leadership and stakeholder management.  The ideal candidate also has experience providing strong client service to cross-functional stakeholders within an FDA-regulated environment, including Quality, Manufacturing, Engineering, and Regulatory partners.

Responsibilities

• Serve as Product Owner for the IT-managed systems supporting the Quality and Regulatory functions.  Responsibilities will include (but not be limited to) managing the technology lifecycle of enterprise IT applications and creating a roadmap for business process optimization through continuous system improvements.
• Serve as Project Lead and/or IT Champion for system implementation projects and change requests impacting internal Quality applications, including the company’s ERP Quality modules and PLM/QMS systems.  Drive project initiation & kick-off and manage resources, budget, risks, & stakeholder communication.
• Partner closely with corporate and local plant/warehouse leadership to identify opportunities for technology to enhance business processes, provide meaningful data, and facilitate issue resolution.
• Effectively communicate with business teams to address technology inquiries and promote the value of Oracle Cloud modules and the integrated Quality applications (e.g. Oracle Quality Management, Agile PLM, RMD, RIMSYS, etc.).
• Collaborate with business partners and team members across various organizational levels, including executive leadership, plant/warehouse managers, team leads, and subject matter experts.

Qualifications:

• Bachelor’s Degree in Computer Science, Information Systems, Engineering, or a similar technical field required.
• Strong background in implementing enterprise IT and/or Quality systems required.  Experience with PLM, QMS, and/or Document Management systems required.
• Minimum of 5 years serving as the liaison between technical teams and business process owners/key users.
• Experience with relevant IT and industry trends (core and emerging platforms) and identifying technology solutions to address business problems. 
• Experience with managing people and leading project teams.  PMP certification is a plus.
• Experience supporting business functions within the Quality organization required.
• Experience with SDLC system deployment and computer systems validation processes required.
• Experience in the Life Sciences industry and with GxP-regulated software platforms is preferred.

EEO Policy Statement

Pay Transparency:

The base pay actually offered to the successful candidate will take into account, without limitation, the candidate’s location, education, job-knowledge, skills, and experience in prior relevant roles. Incentives may also be provided as part of Haemonetics’ employee compensation. For sales roles, employees will be eligible for sales incentive (i.e., commission) under the applicable plan terms. For non-sales roles, employees will be eligible for a discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms. Employees may also be eligible to participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role.

In addition to compensation, the Company offers a competitive suite of benefits to its employees, including without limitation, a 401(k) with up to a 6% employer match and no vesting period, an employee stock purchase plan, “flexible time off” for salaried employees and, for hourly employees, accrual of three to five weeks’ vacation annually (based on tenure), accrual of up to 64 hours (annually) of paid sick time, paid and/or floating holidays, parental leave, short- and long-term disability insurance, tuition reimbursement, and/or health and welfare benefits.

Depending on your location, you may be eligible for more detailed information related to the compensation and benefits related to this job posting. If you believe you may be entitled to such information by law, you may contact 1-781-348-7777, Monday through Friday, 7:30 a.m. – 5 p.m. ET or email [email protected].

The base salary range for this role is: