POSITION DESCRIPTION
You are responsible for ensuring that all fabrication, assembly, and glazing operations produce curtainwall components that meet design, dimensional, and aesthetic requirements.
Act as the front-line authority for product quality, ensuring compliance with drawings, specifications, and customer standards throughout the manufacturing process.
Manage Daily Operations on Shop Floor including leading inspectors, enforcing process controls, resolving nonconformances, and driving continuous improvement to reduce rework and scrap.
Manage and Sustain Quality Assurance and Quality Control Plan for Site and Projects.
Site Quality Metric Owner
Key Quality Partner and Liaison between Operations, Field, Manufacturing, and Engineering.
On Site Leadership Team
EXPERIENCE
Preferred Associate or Bachelor’s degree in Engineering or Quality
Minimum of 5+ years in manufacturing quality – ideally in curtainwall, façade, precision fabrication or assembly, or ETO.
At least 2+ years in leadership/supervisory role
Strong Knowledge of mechanical inspection methods, tolerances, and finishes
Ability to read and interpret engineering drawings and GD&T
Familiarity with ISO 9001 or QMS standards.
Lean/Six Sigma Experience preferred
Overview
Quality Leadership & Strategy
- Lead and manage all quality functions across multiple curtain wall manufacturing sites.
- Develop and implement site-wide quality strategies, systems, and standard operating procedures.
- Establish clear quality expectations, metrics, and accountability standards throughout manufacturing operations.
- Drive a culture focused on quality, continuous improvement, customer satisfaction, and operational excellence.
- Serve as the primary quality leader for manufacturing operations and customer-related quality concerns.
- Ensure alignment of quality practices between facilities to drive consistency and standardization.
Team Leadership & Development
- Directly supervise Quality Leads and Quality Technicians across both facilities.
- Establish performance expectations and provide coaching, development, and accountability for the quality team.
- Conduct regular audits of technician and lead performance, inspection consistency, and documentation accuracy.
- Develop training programs and certification processes for quality personnel and production teams.
- Partner with Operations leadership to reinforce ownership and accountability for product quality at all levels.
- Lead regular quality meetings and communicate trends, priorities, and corrective actions to leadership teams.
Manufacturing Quality Oversight
- Oversee incoming, in-process, and final inspection activities for curtain wall systems and components.
- Ensure compliance with engineering drawings, specifications, tolerances, glazing requirements, and customer standards.
- Monitor production processes to identify quality risks, recurring defects, and process variation.
- Partner with Production and Engineering teams to implement corrective and preventive actions.
- Drive root cause analysis investigations using structured problem-solving methodologies.
- Ensure non-conforming materials and products are properly identified, segregated, documented, and dispositioned.
- Support implementation and maintenance of quality control plans, inspection checkpoints, and testing requirements.
Continuous Improvement
- Analyze quality data and performance metrics to identify trends and improvement opportunities.
- Lead initiatives focused on reducing scrap, rework, warranty issues, and customer complaints.
- Implement Lean Manufacturing and continuous improvement practices related to quality systems and processes.
- Develop and track KPIs including:
- First-pass yield
- Defect rates
- Rework and scrap costs
- Customer complaints
- Audit findings
- Corrective action closure rates
- Partner cross-functionally to improve workflow efficiency and manufacturing consistency.
Audits, Compliance & Documentation
- Ensure compliance with internal quality standards, customer requirements, and applicable industry regulations.
- Lead internal audits and support customer, third-party, and regulatory audits as needed.
- Maintain quality documentation including inspection records, corrective actions, deviation reports, and audit findings.
- Ensure accurate and timely reporting of quality performance metrics to leadership.
- Support document control processes and revision management related to manufacturing specifications and procedures.
Customer & Supplier Quality
- Act as the primary escalation point for significant customer quality concerns.
- Coordinate investigations and corrective actions related to customer complaints and field quality issues.
- Partner with Supply Chain and Purchasing teams to address supplier quality concerns and incoming material performance.
- Participate in supplier evaluations, audits, and quality improvement initiatives.
- Support project teams to ensure customer quality expectations are clearly understood and achieved.
Strengths that are important to Harmon
Collaborate - Encourage collaboration with your peers and leaders
Focus on results - Maintain a strong desire to execute through customer focus and attention to detail
Do the right thing - Deliver excellence, treat each other with respect
Be flexible - Adjust quickly and effectively to shifts in business and project needs
Value a balanced life - Reward each other’s contributions and cultivate a welcoming environment
Attain clarity and alignment - Ensure you have clarity and alignment before moving forward
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Skills Required
- Preferred Associate or Bachelor's degree in Engineering or Quality
- Minimum of 5+ years in manufacturing quality
- At least 2+ years in leadership/supervisory role
- Strong Knowledge of mechanical inspection methods
- Ability to read and interpret engineering drawings and GD&T
- Familiarity with ISO 9001 or QMS standards
- Lean/Six Sigma Experience
Apogee Enterprises Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Apogee Enterprises and has not been reviewed or approved by Apogee Enterprises.
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Equity Value & Accessibility — Ownership via an Employee Stock Purchase Plan with a company match is positioned as a core element of total rewards, enhancing long‑term value beyond base pay. Plan updates and corporate materials emphasize this equity component as a meaningful part of compensation.
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Retirement Support — A 401(k) with employer contribution and match is consistently highlighted, signaling solid support for long‑term savings. Job materials and corporate content frame retirement plans as a key pillar of the package.
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Wellbeing & Lifestyle Benefits — Wellness and mental‑health resources include screenings, flu shots for employees and dependents, and an EAP with multiple counseling visits plus an online CBT tool. These offerings indicate tangible investment in wellbeing beyond core medical coverage.
Apogee Enterprises Insights
What We Do
By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.
