Quality Supervisor

Posted 5 Days Ago
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West Jefferson, OH
In-Office
Mid level
Logistics • Software • Transportation
The Role
The Quality Supervisor ensures product quality meets standards, develops policies, leads teams, audits compliance, and promotes safety in a manufacturing environment.
Summary Generated by Built In
Job Summary & Responsibilities

The Quality Supervisor at ID Logistics is responsible for ensuring products and services meet both customer expectations and company standards. This role focuses on developing and implementing quality policies, monitoring performance, and addressing customer feedback to drive continuous improvement. The supervisor will adhere to corporate and site-specific Good Manufacturing Practices (GMP) and report noncompliance when observed. Additionally, they will promote and enforce company safety rules and standards.


Key Responsibilities:


Quality and Compliance:

· Maintain and enforce LOTO (Lock-Out-Tag-Out) protocols for facility equipment.

· Regularly review and update cleaning master schedules, SOPs, and documentation.

· Conduct post-cleaning and pre-operational equipment inspections and document findings.

· Audit, inspect, and verify product quality to meet company and customer requirements.

· Review shift documentation daily, ensuring compliance with customer specifications.

· Oversee the process for placing products on hold and determining proper disposition for non-compliant items.


Team Leadership:

· Organize and oversee cleaning line teams and housekeeping tasks across shifts.

· Train team members on tasks, proper chemical usage, and safety protocols.

· Lead shift change quality handovers, ensuring proper documentation and clear instructions.


Documentation and Reporting:

· Generate, review, and file required quality and sanitation reports.

· Maintain and organize quality documentation in compliance with company standards.

· Accurately enter data into quality management systems and verify for accuracy.

· Collect samples and label accordingly per customer requirements.


Sanitation and Safety:

· Perform weekly inventory checks and order sanitation supplies and chemicals.

· Ensure adherence to GMPs, food safety, sanitation, and security requirements.

· Report and address non-compliance issues promptly and effectively.

· Promote and maintain a safe work environment, assisting in the enforcement of safety rules.


Qualifications:

· High School Diploma or GED, or equivalent combination of education and experience.

· Strong understanding of basic math.

· Demonstrates a positive attitude and strong teamwork skills to meet objectives.

· Commitment to process excellence through efficient and accurate adherence to procedures.

· Effective communication with leadership, team members, and other departments.

· Ability to understand and apply SDS, LOTO procedures, and cleaning processes to meet customer specifications.

· Required knowledge ( GMPs, sanitation, LOTO, Food Safety Regulations, Audit Standards

· Required physical demands (lifting, standing, environment)

· Required technical skills (e.g.,QMS software, Microsoft Office, data analysis)

· Certifications (e.g.,HACCP, SQF, PCQI,OSHA 10/30,ASQ certifications)

· 3-5 yeas of experience in quality, manufacturing, logistics, or food safety


Preferred Qualifications:

· 3PL industry experience is strongly preferred.

· Food grade warehousing experience.

· Proficiency or willingness to learn computer-based tools, including spreadsheets and statistical quality control systems.


· Bilingual Spanish preferred

Preferred Qualifications

Qualifications:

· High School Diploma or GED, or equivalent combination of education and experience.

· Strong understanding of basic math.

· Demonstrates a positive attitude and strong teamwork skills to meet objectives.

· Commitment to process excellence through efficient and accurate adherence to procedures.

· Effective communication with leadership, team members, and other departments.

· Ability to understand and apply SDS, LOTO procedures, and cleaning processes to meet customer specifications.

· Required knowledge ( GMPs, sanitation, LOTO, Food Safety Regulations, Audit Standards

· Required physical demands (lifting, standing, environment)

· Required technical skills (e.g.,QMS software, Microsoft Office, data analysis)

· Certifications (e.g.,HACCP, SQF, PCQI,OSHA 10/30,ASQ certifications)

· 3-5 yeas of experience in quality, manufacturing, logistics, or food safety


Preferred Qualifications:

· 3PL industry experience is strongly preferred.

· Food grade warehousing experience.

· Proficiency or willingness to learn computer-based tools, including spreadsheets and statistical quality control systems.


· Bilingual Spanish preferred

Compensation & BenefitsMedical, Dental, Vision-FSA/HSA programs available-401K with matching program-Vacation and sick time-Friendly and Open-Door culture

Top Skills

Data Analysis
MS Office
Qms Software
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The Company
HQ: Scranton, PA
1,082 Employees

What We Do

ABOUT ID LOGISTICS:
ID Logistics is an international contract logistics group, with revenue of € 3.3 B in 2024. ID Logistics has more than 450 sites across 19 countries, representing more than 9 million square meters of warehousing facilities in Europe, America, Asia and Africa, with 42,000 employees. With a client portfolio balanced between retail, industry, detail picking, healthcare and e-commerce sectors, ID Logistics is characterized by offers involving a high level of technology. Developing a social and environmental approach through a number of original projects since its creation in 2001, the Group is today resolutely committed to an ambitious CSR policy. ID Logistics is listed on Compartment A of NYSE Euronext’s regulated market in Paris and are included in the SBF 120 index (ISIN Code: FR0010929125, Ticker: IDL).

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