Quality Supervisor

Reposted 5 Days Ago
Be an Early Applicant
Chicopee, MA
In-Office
76K-127K Annually
Senior level
Industrial • Manufacturing
The Role
Supervise laboratory activities, manage quality control processes, troubleshoot production issues, oversee customer complaints, and ensure compliance with ISO 9001:2015 standards.
Summary Generated by Built In

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.com or follow us on social media.

Managing plant Quality and Laboratory

  • Maintain and develop laboratory related procedures.
  • Supervise all functions related to ISO 9000 certifications.
  • Maintain all Recipe Management functions (BOM, RM, PV) within the SAP system.
  • Enter and maintain all QM functions in the SAP system.
  • Manage expense and capital budgets for laboratory.
  • Supervise the daily activities of the laboratory technicians.
  • Assist the production by developing rework plans for off-spec / out of date material. 
  • Take on additional duties as assigned by the Plant Manager.

Solving Product Manufacturing Problems on Existing Product Line

  • Troubleshoot quality problems on existing manufactured products
  • Monitor production process to select effective procedures
  • Monitor and/or re-evaluate quality control test procedures
  • Meet with Purchasing and/or vendors concerning raw material problems and specifications
  • Review and recommend disposition on nonconforming material produced.

Solving Customer Quality Concerns

  • Supervise customer complaints and coordinate with internal and external parties to address issues. 
  • Oversee the Root Cause Analysis program for the site
  • Notify Product Manager(s) concerning problems with batches which may have been shipped to customers that may result in further complaint.

Administration and Other

  • Oversee lab personnel and schedule and manage their laboratory activities Conduct laboratory safety audits
  • Project, monitor, and maintain budget expenses
  • Train personnel, personnel evaluations and supervise activities of the lab technician
  • Manage & maintain all processes, procedures, and documentation to comply with ISO9001:2015 requirements
  • Ensure all documents are set up with the proper review period, proper person to review, and reviewed on time

Qualifications:

  • Minimum of a BS degree in Chemistry, Engineering, or other technical area
  • Minimum requirement of 5 years of laboratory and/or quality management
  • Microsoft office skills, SAP and Lotus Notes preferred
  • Ability to work with others and in all areas of the manufacturing plant

This position may require exposure to hazardous chemicals and/or waste. Appropriate training in compliance with federal law regarding hazardous waste exposure/handling will be completed.

We understand that candidates will not meet every single desired qualification.  If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

 

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

 

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at [email protected]

The expected compensation range for this position is between $75,900.00 and $126,500.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law.

Top Skills

Lotus Notes
MS Office
SAP
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The Company
Wilmington, DE
5,522 Employees
Year Founded: 1907

What We Do

Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents.
Solenis is a 2024 Best Managed Company Gold Standard honoree, recognized four years in a row.

For additional information about Solenis, please visit www.solenis.com or follow us on social media

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