Lead, manage, and coordinate QA/QC and QMS activities to support Mumbai facility repair operations. Oversee key quality functions, provide QA/QC operational support, deliver quality awareness and process training, and ensure the effective and sustainable implementation of the QMS in alignment with customer, industry, and NOV Global Quality/BPA/Standardization standards, as well as other applicable requirements.
Collaborate closely with the Operations Team, Department Leads, and Process Owners to achieve product quality and on-time delivery objectives, while driving quality awareness, promotion, and continuous improvement initiatives across the organization.
Primary Responsibilities
- Lead and oversee daily QA/QC operations to ensure compliance with company, customer, and regulatory requirements.
- Review Work Orders and Sales Orders to develop Quality Plans (QP), Inspection & Test Plans (ITP), quality certificates, and data books.
- Plan and coordinate inspections and testing activities including receiving, in-process, and final inspections, documentation review, functional testing, and FAT witnessing at internal facilities and customer/supplier sites.
- Monitor inspection and testing processes to ensure adherence to applicable quality standards and procedures.
- Ensure proper documentation, traceability, and maintenance of quality records within the document management system.
- Manage NCRs, CARs/PARs, and customer feedback; lead root cause analysis (RCA), corrective action implementation, and timely closure.
- Lead internal quality audits (IQA), support BPA process audits, QMS certification audits, customer audits, and supplier audits as assigned.
- Review and update site-specific quality procedures to maintain compliance with Global Quality standards and QMS requirements.
- Prepare and present annual quality performance reports.
- Drive continuous improvement initiatives to enhance QA/QC effectiveness and optimize quality resources.
- Supervise, coach, and develop QA/QC personnel, including performance management and training.
- Ensure full compliance with company Quality and HSE policies.
- Perform other duties as assigned
Facility/Group Specific Responsibilities
- Plan and coordinate QC activities at the facility and customer-designated locations (e.g., shipyards) to ensure project and contractual compliance.
- Maintain and support the site’s QMS certification, ensuring effective implementation and continuous improvement of quality systems and documentation.
- Plan and coordinate QMS, BPA, technical, and surveillance audits with certification bodies, surveyors, customers, and Global Quality representatives.
- Prepare Quality Plans (QP) and Inspection & Test Plans (ITP), ensuring all drawings, engineering procedures, specifications, and SOPs align with the Repair SOW and customer requirements.
- Manage and document internal and external quality feedback (NCR, CAR/PAR, improvement actions), participate in root cause analysis (RCA), and ensure timely implementation and closure of corrective actions.
- Ensure timely issuance of quality certificates (e.g., COC, SOF, COS) and data books in accordance with Repair WO/SO requirements.
- Review NDE, special process, and inspection/test reports (e.g., coating/painting, welding, PWHT, NDE, calibration, testing) to ensure compliance with approved standards and procedures.
- Conduct supplier audits as assigned by SCM/SLM/SQM.
- Ensure all QA/QC documentation and reports are accurately recorded in DMS/Rig Office and Tracker systems, where applicable.
- Provide QC manhour and consumables estimates to support repair quotations.
- Raise purchase requisitions for quality-related materials and services through the ERP system.
- Safeguard QMS process and document integrity, ensuring timely follow-up with process owners and suppliers on quality matters requiring review, action, and closure (e.g., risk assessments, MOC, procedures, CAR/PAR, RCA, reports).
Qualification & Experience
Bachelor’s Degree with a minimum of 4 years’ relevant experience; or Diploma with a minimum of 6 years’ experience; or ITI certification with at least 8 years’ experience.
Prior experience in the Oil & Gas industry or engineering environment is preferred.
Certified QMS Auditor or hands-on experience with API Q1 and/or ISO 9001 Quality Management Systems.
Strong knowledge of applicable industry codes and standards.
Good command of written and spoken English, with effective presentation skills.
Demonstrated ability to lead and manage a team successfully.
Proven experience in QA/QC operations and supervisory roles.
Job Requirement
Ability to sit or stand for extended periods in both climate-controlled and non-climate-controlled environments.
Ability to lift and carry items weighing up to 25 lbs.
Ability to wear required personal protective equipment (PPE), including hard hat, steel-toe boots, safety glasses, and hearing protection.
Willingness and ability to travel as required for business needs.
About UsEvery day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.
About the TeamCorporate
Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Skills Required
- Bachelor's degree with at least 4 years of relevant experience, or diploma with at least 6 years, or ITI certification with at least 8 years
- Prior experience in the oil and gas industry or an engineering environment
- Certified QMS Auditor or hands-on experience with API Q1 and/or ISO 9001 quality management systems
- Strong knowledge of applicable industry codes and standards
- Good written and spoken English with effective presentation skills
- Demonstrated ability to lead and manage a team
- Proven experience in QA/QC operations and supervisory roles
- Ability to work extended periods in climate-controlled and non-climate-controlled environments
- Ability to lift and carry items weighing up to 25 pounds
- Ability to wear required personal protective equipment
- Willingness and ability to travel as required for business needs
NOV Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NOV and has not been reviewed or approved by NOV.
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Healthcare Strength — Company materials describe comprehensive medical, dental, and vision coverage alongside life/disability insurance, a global EAP, wellness resources, and paid parental leave; the company also states it pays most U.S. health plan premiums, which bolsters perceived value.
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Retirement Support — The 401(k) program features auto‑enrollment, immediate vesting, and ongoing employer contributions; historical filings and comments point to a generally well‑regarded match even as exact formulas can change.
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Leave & Time Off Breadth — Paid parental leave and widely cited decent PTO at hire are complemented by options like experience‑based vacation credit and a flexible holiday, creating a rounded time‑off offering in many U.S. roles.
NOV Insights
What We Do
NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.
